e& UAE

e& (etisalat and) UAE mobile app. Formerly named as My Etisalat UAE app.

e& UAE - Your Ultimate Telecom App

e& UAE is the official mobile app for e& (formerly My Etisalat UAE) that allows users to manage multiple accounts, recharge, pay bills, and subscribe to add-ons. Enjoy exclusive online offers, access eLife home internet services, and purchase devices and insurance policies, all with 24/7 live chat support.

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App stats

By: e& UAE

Users: 10,633,655

43.74K

Rating: 4.76

(272,075)

321 new ratings

Version: 9.9.5 (Last updated: 2024-12-08)

Creation date: 2014-05-13

Email: ca*****@etisalat.ae

URLs: Website ,Privacy policy

Permissions

Identity: find accounts on the device

Contacts: find accounts on the device, read your contacts

Location: approximate location (network-based), precise location (GPS and network-based)

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Wi-Fi connection information: view Wi-Fi connections

Other:

disable or modify status bar
receive data from Internet
view network connections
connect and disconnect from Wi-Fi
full network access
change your audio settings
run at startup
reorder running apps
control vibration
prevent device from sleeping
read Google service configuration

Ranking

# 11,096 ▲ 20

Other platforms

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Not available on Edge

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App summary

Analyze keywords

Get e& UAE app – your online e& store, open 24/7
A one-stop destination where you can manage multiple accounts, recharge, pay your bills, subscribe to add-ons, and avail exclusive online offers and much more with 24/7 live online chat support.

Postpaid Plans
Select the best postpaid plan for your needs and enjoy instant activation with eSIM. Avail online exclusive offers only when you buy on our website or e& (etisalat and) UAE app.

Prepaid & Recharge
Get a FREE SIM and create your own plan. Get bonus cashback on every recharge.

Add-ons
Add more power to your mobile and eLife plan with our value add-ons. Log in to e& (etisalat and) UAE app and subscribe to add-ons from anywhere. Choose from our variety of data, voice, combo, roaming packs, TV packages and calling offers.

eLife Home Internet
Connect to a world of entertainment and get FREE 24-hour installation when you shop our eLife plans online. Get ultra-fast fibre internet with up to 1G speed, 300+ TV channels, and unlimited local calling within the UAE. Upgrade your existing eLife plan or request an eLife Home Move in a few clicks.

Home Wireless
Open e& (etisalat and) UAE app and subscribe to Home Wireless 5G plan to enjoy unlimited data, a premium 5G Plug-n-Play router delivered to you for FREE within 24 hours*, plus FREE STARZPLAY & GoChat premium subscriptions – all yours to enjoy.

Devices
Download e& (etisalat and) UAE app to get the latest deals on smartphones, laptops, tablets, speakers, headphones, and gaming consoles with guaranteed FREE 24-hour* delivery and pay in easy instalments for up to 36 months.

Smart Living
Build your smart home with us. Download e& (etisalat and) UAE app to buy our state-of-the-art smart home devices delivered to you for FREE within 24 hours*, with easy payment plans of up to 36 months.

Insurance
Protect yourself and your loved ones by purchasing an insurance policy with the best quotes from companies trusted by e&.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Seamless payment experience compared to other apps
Good services overall compared to competitors like DU
Certain services like payments are functional and appreciated

Cons

App is extremely slow and often unresponsive
Frequent login issues, including problems with OTP and UAE Pass
Customer support is difficult to reach and often unhelpful
Problems with managing add-ons and subscription services
Overall app functionality is unreliable, with many features not working

Most mentioned

Login issues/errors
Slow performance of the app
Customer support challenges
Problematic billing and add-on management
App functionality failures

User reviews

Manage network doesn't seem to work as it takes a lot of time to open to the point that it's prompting to error. Please fix this dev team.

John Karl Martinez, 2024-12-16

Recharge history details is not proper. Date is incorrect. Edit - This still didn't work and your self support does not have option to fix this.

Nitesh Manjarekar, 2024-12-16

App is horribly buggy. Not just 1 or 2 bugs - with every action there are bugs. One example out of the 5 I have encountered trying to buy a postpaid plan. Try complete your profile? It needs the PIN number to be set. Only it does not recognise the successful creation of the PIN (SMS received advising successfully set). So your Profile remains incomplete. Try to Verify you are human - the picture test pops up with no Verify button. You can click on the photos - and wait ...