HSBC US

Secure mobile banking app allowing you to bank anywhere, anytime from HSBC.

HSBC US Mobile Banking App

"HSBC US" is a secure mobile banking app that allows customers of HSBC Bank USA to manage their finances on the go, offering services such as account management, money transfers, bill payments, and investment tracking, all from one convenient platform.
Install from Google Play Store

App stats

By: HSBC
Version: 3.52.10 (Last updated: 2024-11-22)
Creation date: 2019-06-17
Permissions
Location: approximate location (network-based)
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • prevent device from sleeping

Ranking

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App summary

The HSBC US Mobile Banking App allows you to stay in control of your finances, anytime and anywhere. You can register on the app or log on with your existing HSBC Personal Internet Banking details.

Manage your HSBC accounts in one place:
Quickly see available funds and monitor financial activities. Use Global View1 to monitor eligible international HSBC accounts
Check HSBC credit card transactions. View and download your statements
Open a Global Money Account2 - a multi-currency, mobile-only account designed for people who see a world far beyond their local branch
Check your HSBC Securities (USA) Inc. investments anytime on the Investment tab. View your portfolio and holdings information
Transfer Money & Pay Bills:
Pay bills to virtually anyone in the U.S. from your eligible HSBC accounts
Take a photo of your check and deposit it within the app3
Schedule future dated payments and transfers
Use Global Transfers4 to securely move funds from eligible US accounts to your eligible HSBC accounts
Quickly send money in real time to eligible family, friends, and other saved payees using HSBC’s Real Time Payments (RTP®) System

Get Support:
Contact a Customer Relationship Representative right in the app

Security Features:
You can use Fingerprint ID on a supported Android® device
HSBC’s Digital Security Device provides additional protection for Online Banking
* Important note: This app is provided by HSBC Bank USA, N.A. for use by existing customers of HSBC Bank USA, N.A. only. Please do not download this app if you are not an existing customer of HSBC Bank USA, N.A. HSBC Bank USA, N.A. is regulated in the U.S. by federal and applicable state laws and regulations.
Please be aware that HSBC Bank USA, N.A. provides the services and/or products available through this app to customers having an account relationship with HSBC Bank USA, N.A. HSBC Bank USA, N.A. cannot guarantee that the services and products available through this app are authorized to be offered in other countries, or that they are suitable for any particular person or appropriate in accordance with any applicable local laws, rules or regulations of any jurisdiction outside the U.S.
This app is not intended for download or use by any person in any jurisdiction where such download or use would not be permitted by law or regulation. The information provided through the app is not intended for use by persons located in or resident in jurisdictions where the distribution of such material or provision of such services/products is restricted. Customers availing of the services and/or products available through this app are required to comply with all applicable laws/regulations of their respective jurisdictions.
1 Global View and Global Transfers are only available for HSBC Premier and HSBC Advance clients and are not available in all countries. Foreign currency exchange rates and local country limitations may apply. Transfers from HSBC accounts from outside the U.S. may be subject to transfer fees. Personal Internet Banking is required to access Global View and Global Transfers. Access to US Personal Internet Banking through Global View from outside the U.S. may be limited
2 HSBC Global Money Account is a prepaid, multi-currency account available on the HSBC Mobile Banking App for customers who maintain an HSBC consumer deposit account and have a current U.S. or eligible residential address.
3 Data rate charges from your service provider may apply. HSBC Bank USA, N.A. is not responsible for these charges. Camera-in device required to be able to utilize HSBC Mobile Check Deposit. Deposit amount limits may apply.
4 Accounts eligible for Global Transfers include all HSBC deposit accounts, except for CDs. All HSBC accounts, however, are viewable within Global View
RTP® is a registered service mark of The Clearing House Payments Company LLC. Android is a trademark or registered trademark of Google Inc.
Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Some users appreciate the addition of fingerprint scanning for easier access.
  • A few reviews indicate that the app has basic functionality that works well for their needs.
Cons
  • Multiple users report constant app crashes and issues with logging in, especially after updates.
  • The check deposit feature is widely criticized for being unreliable, with many users unable to successfully deposit checks due to camera issues.
  • There are complaints about the app being overloaded with frequent updates without noticeable improvements.
Most mentioned
  • Issues with the check deposit feature.
  • Problems with app crashes and being unable to log in.
  • Frequent updates leading to instability.
User reviews
The app doesn't notify me of any changes to my account. So when I think I have enough turns out, I don't because of a few payments, but I don't know of these payments until I go into the app and check my account. It's really worrying, especially when it comes to helping combat fraud and unauthorized transactions, and I genuinely can't make it a habit to continually log in every few minutes to see changes to my account that's a hassle.
by Frtrn, 2024-11-27

Edit: This is my first ever android review. The updates from the end of October render the app unusable. When you boot up the app it gets stuck on a white screen and you're not able to log in. I've reinstalled and it works on first login, but then trying to log in on future uses results in the same situation. There was a suggestion that the 16 November updates fixed this, but it did not - even on uninstall and install it's the same. Really disappointed because it used to be such a good app.
by Frank Bracco, 2024-11-21

I have not been able to use the app for tht last few weeks. It keeps pulling up a blank page or it says the service is not available now. I tried everthing including reinstallation. It is the same. So frustrating I wish i couod just switch to a different bank over night. Just read other reviews with the same problem and HSBC reponse to the other post saying problem all fixed on 11/18/24. It is 11/20 today. I still have the same blank page. Porblem still there!!!
by Lily, 2024-11-20
View all user reviews

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