"Tawakkalna Emergency" is the official app developed by SDAIA in Saudi Arabia for managing emergency situations and COVID-19 response. Initially focused on granting permits during curfews, it has evolved to include essential services like health status tracking through colored codes. The app aims to safeguard public health while facilitating a safe return to normalcy.
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Tawakkalna Emergency app is the official app in the Kingdom of Saudi Arabia for managing emergency cases and community protection. It has played a significant role in containing the spread of COVID-19 and was developed by the Saudi Data and Artificial Intelligence Authority (SDAIA).
At the beginning of Tawakkalna launch, it aimed to contribute to the management of relief efforts by electronically granting permits during the “Curfew Period” for both government & private-sector workers as well as individuals. This in turn helped in limiting the spread of Covid-19 virus in the Kingdom.
During the “Return with Caution” period, Tawakkalna App launched several important new services that contribute to achieving a safe return, most notably clarifying the health status of its users through colored codes with the highest levels of security and privacy.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Valuable content and features that could benefit international visitors.
Good idea behind the app.
Some users found the app effective before updates.
Cons
Frequent crashes and bugs that hinder functionality.
Issues with login and verification codes.
Lack of customer support and assistance.
Inability to access the app without Wi-Fi.
Poor application design and user interface.
Most mentioned
Problems with login and password reset.
Frequent crashes and instability of the app.
Inaccessibility for international users.
Inefficient customer support.
Need for offline capabilities.
User reviews
Very much nice app with valuable content that other countries should mimic. However, recently I encountered some issue with the app that logged me out and never allowed me logging back in again since updated few weeks ago. It shows an error that it's now suspended. I return back after few days to try again, but same error shows up. When I try to reset password it shows another error that data entered (Iqama & DOB) is incorrect. Called their support but they didn't know how to help. Not working
The app is good but I suggest some effective features: •The ability to review your personal state and some necessary services without internet like GPS or mobile networks only. •Reducing data collecting time when starting the app to 5sec maximum . •Changing Pop up notifications is so annoying highlight them above the screen in a small window. •Loading process should be smother in its form and timing. These are some of my suggestions that I think will make the app much sufficient.
It's very bad the application doesn't work and nobody answers its useless. It wasted my time and my money. It also ruined my experience to the Madina because I'm staying 3 days and already 2 days is messed up and ruined plus I didn't do anything. It's the worst application every! I could right 100 essays about this app but I just summarized it to make it easier for people to read. (Useless, Messed up, unorganised, and lots more) doesn't even deserve a 1 start!
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Abdulmonaem Albaqlawi, 2023-03-09
Faisal, 2022-03-21
kholoud nassef, 2022-03-21
