QIWI Wallet

Fast pays and money transfers. Log in with your phone number. Simplifying. QIWI.

Total ratings

2.87 (Rating count: 740,246)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • User-friendly interface with customizable options
  • Useful for daily transactions such as paying rent and bills
  • Accepted for online payments in multiple places
  • Secure features to protect personal transactions
Cons
  • Difficulties with account verification, especially for non-Russian users
  • Poor customer support and lack of response to queries
  • Blocked accounts and loss of funds reported by users
  • App primarily caters to Russian citizens with limited support for other countries
Most mentioned
  • Account verification issues
  • Blocked accounts and difficulties in accessing funds
  • Poor customer support
  • Language barrier and lack of support for non-Russian users
See reviews for QIWI Wallet on Google Play Store
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User reviews

Recent rating average: 1.60
All time rating average: 2.87
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Rating filters

5 star
15% (3)
4 star
10% (2)
3 star
5% (1)
2 star
5% (1)
1 star
65% (13)
Date Author Rating Comment
2024-09-30
Roman S
Broken. Doesn't send sms.
2023-07-11
Norman
I deposited about 2000 rubles in qiwi wallet but I can't withdraw it back and I'm not a russian citizen, I don't understand russian and I can't change the language. It's a scam. There should be a warning that I'm supposed to be a russian citizen to deposit money in my qiwi wallet,plus what's the point when you can deposit money without a document but to withdraw it needs documents,it doesn't make sense
2023-01-31
Dmitry Khristofor
The account was immediately blocked after my first attempt to make a transfer. The support acted quickly and they were pretty polite. However I didn't expect this headache to happen. The app itself seems to be ok.
2022-10-08
Arzoo Sheikh
Such a useless app. Cannot login even after typing the right password. Tried to change the password then also the situation remains the same. Such poor customer support. No one replies. What a waste 🗑
2022-02-10
Yordan Latinov
THEY STOLE MY MONEY AND DELETED MY REVIEW!? After I got on board , trying to get registered proper, I did invest and put some money in the account till I get my documents sorted with my embassy. Guess what - I got my documents sorted and logged in the account to see my money DISSAPEARED!!! The transaction I made disappeared too!!! I did tried to check the statement but the app doesn't show it. When u check MY BANK ACCOUNT the money are not returned - basically scammers! be aware!
2021-11-04
Alibek Zharylgapov
Never ever use this app!!!! I applied for verification 1000 times and never got it!!! Now I am stuck with some money amount in that useless qiwi wallet and can't even withdraw it!! Because guess what? I need to verify myself which I DID ALREADY 1000 TIMES! Don't use this app and this Qiwi wallet. Use other apps or ways of payment instead....
2021-09-30
Divya Popli
No support for indian. No support for refunds. Money got stuck they only refund when you show passport. Fraud app. And now the replies in other language which is not universal language. Atleast do use the language for "communication" this is universal play store not your country's play store.
2021-05-30
Eralp Kuru
Once you put money to your wallet, you think that you can use it. But you cannot! Cannot get a refund unless you go through a paid verification process, which is charged around 4 euro (if you are located in certain countries of course). If you are not located in Russia, you should forget your money. Moreover will get no help, no service. Sounds like a scam, right? But it is real. This app shouldn't have a place in Google play store at all!
2021-05-05
Aleksandra Platonova
I got back to Qiwi after a long time away and they got better in interface and marketing collaborations. So yep, it's a 4 star review I'll edit adding new comments for the features I'll use. It's not a five because for my personal use it lacks the "selfemployed user functionality" or the menu to switch from the Personal to Self employed Business type of the wallet/account.
2021-04-28
SVP
What's the purpose of making this app available for download in North America when it doesn't allow to register an account with US or Canada phone number? Useless app and should be removed from NA App Store. Edit: The fact this app MAY potentially start working for US and Canada cell # in some undetermined future is great, but what's the purpose of having it in NA App Store until then?
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