A store located at 5445 S East St, Indianapolis, IN 46227, USA
Total ratings
4.58
(Rating count:
196)
Review summary
Pros
- Easy to use and convenient
- Wide selection for all occasions and recipes
- Delivered with care and on time
Cons
- Inventory sync issues with actual store stock
- App is slow, glitchy, and often hangs
- Delivery scheduling problems and inconsistent availability
Most mentioned
- App performance issues
- Delivery service complaints
- Difficulty in placing orders or making changes
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User reviews
Recent rating average:
3.90
All time rating average:
4.58
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Date | Author | Rating | Comment |
---|---|---|---|
2024-10-10 | Rusty Humphrey | Easy to use and convenient. My main complaint is they can't seem to keep the inventory in sync with what's actually on hand in the store. | |
2024-09-15 | Lisa VanZee | Very easy to use, love this app! | |
2024-09-14 | Jim Brown | It's absolutely ridiculous. As someone who is permanently disabled, I've been attempting to order liquor from one of several nearby Big Red Liquor stores on the western outskirts of Indianapolis. But your app and website are chronically off line, and NONE of the area stores offer delivery, even though they're supposed to! I'm never shopping again at a Big Red, and I'm going to start an effort to boycott all the area stores until you fix this problem. | |
2024-09-09 | Brian Downey | Awsome store that delivers. Always on time and exactly what I need | |
2024-09-06 | George Roots | Some times delivery times are frustrating | |
2024-08-03 | Valarie Boyce | Very convenient when you can't get out | |
2024-07-16 | James Harden | The app is great except I cannot change my phone number in it for some reason. | |
2024-01-15 | Julie D | It essentially took 2 hours to place an order. First, if there's anything in your cart that isn't available at that time at that store, you can't place the order until you delete it from your cart. No option to save it for later so need to remember that you need that item. Then, STILL couldn't place the order. Clicked on "place your order" 100 times and checked my email to be sure I didn't place 100 orders. Not sure what FINALLY worked but I have an order placed. FINALLY!!! Not good... | |
2023-12-13 | Rita Gomez | Ap is ok and better than using a website on my phone. Goes slow sometimes. Switching between stores with stuff in the cart doesnt work well. Wish there was a way to cancel the order once placed before it is out for delivery. Also wish there was a way to communicate with the delivery person and/or the store re a placed order. | |
2023-11-10 | renee Dennis | Super easy to use, having an account makes finding my favorites easy peasy. Wide selection for all occasions and recipes. |
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