Support by Sony
Support by Sony is an app to find support information of your Sony product.
Support by Sony
App stats
Email: in*****@sony.com
URLs: Website ,Privacy policy
Permissions
Calendar: add or modify calendar events and send email to guests without owners' knowledge
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Other:
- receive data from Internet
- view network connections
- pair with Bluetooth devices
- access Bluetooth settings
- full network access
- control Near Field Communication
- reorder running apps
- prevent device from sleeping
Other platforms
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Not available on Firefox
Not available on Edge
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App summary
- Find support information for your Sony products with Support by Sony
Support by Sony helps you quickly find support information.
- Instant notification about your bookmarked products
Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.
- Touch your smartphone to your Sony product that supports NFC* and display support information in a flash.
*See NFC compatible Sony products on our official site.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- App provides updates and news for Sony products
- Offers comprehensive documentation for products
- Can save time compared to manually finding information on the website
Cons
- Many users find the app difficult to navigate and not user-friendly
- Common issues with adding devices and importing from My Sony account
- Frequent errors like 'page not found' on Sony’s own app
- Limited functionality; primarily redirects to browser for support
Most mentioned
- Problems with adding new products/devices
- Issues with the 'Import from My Sony' feature
- Frustration with navigating and finding support options
User reviews
Great to use and easy to understand and very helpful for me because I have got a older TV of my Sony bravia
by 
Stevenphillips69, 2024-11-29
Stevenphillips69, 2024-11-29Is Stupid hard to add a new product.the "add" button in the lower part of the navigator(chrome) doesn't work 99% of the time
by 
David Oñate, 2024-11-18
David Oñate, 2024-11-18The app just opens a browser to a suport page. Also no firmware updates for MDR-1000X
by 
Viorel Știrbu, 2024-11-11
Viorel Știrbu, 2024-11-11Similar apps
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