Start living life on Ethereum with Monolith!
Total ratings
3.86
(Rating count:
289)
Review summary
Pros
- Good UI and features
- Handy access to crypto assets through the card
- Responsive customer support
Cons
- High gas fees for transactions
- Numerous bugs and stability issues
- Difficulties with account verification and authentication
- Slow customer service response times
- Unusable after recent updates
Most mentioned
- High transaction fees
- Issues with app stability and bugs
- Challenges with account creation and verification
- Customer support quality varies
- Positive user experience with card usage
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User reviews
Recent rating average:
2.30
All time rating average:
3.86
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Date | Author | Rating | Comment |
---|---|---|---|
2024-04-29 | David Ellis | I have been trying to change my address for over a month. After sending in a picture of my driver's license to verify my new address, it took a week to be told a divers license isn't a government document. Card account details have been removed until I get a new card which I can't get until I change my address. Update: Monolith are now ignoring my messages. Over 8 weeks without a reply. No explanation. | |
2024-04-26 | Rien Vanmarcke | ETH is stuck in the contract side of the app, can't send it out before I add more eth to the wallet. Ridiculous! Especially since this app isn't updated and has no layer2 capabilities, whatsoever. Devs gave up on their project, and don't move along with the future of Ethereum. I need to spend more ETH for gas just to get my stuck ETH out. "Send ETH to any Ethereum address", yeah right 😞 except for between addresses inside of their useless wallet. Avoid at all costs! | |
2022-05-01 | Kathryn Philippou-Hepworth | I love everything about this service, not a problem using the card, very handy to have access to my crypto assets this way. Love the designs and illustrations, colour scheme especially. | |
2022-03-01 | Dhaneor Briano | The app has much room for improvement and even after complaining multiple times in the Telegram channel, the developers answer that they have other priorities than evolving the app. It's pretty expensive to top up the card because you have to pay the high Ethereum transaction costs two times, plus the Monolith fees. This could easily be mitigated by including one or more cheaper chains or at least a Layer-2 solution. Right now, topping up the card can easily cost you dozens of Dollars. Do smth! | |
2022-01-12 | Shivam Acharya | don't use at all. horrible all. crashes all the time, charges you way too much for gas (gas was 16 dollars on the network at the time, yet it would force me to pay £50+). stupid, deceptive, all round bad experience. the app has the robustness of something you'd get if you got monkeys on typewriters feeding into android studio - this is probably what their offices look like. the app angers me deeply. | |
2021-06-03 | Jeremy Leach | Affer the new version updaed on Android, the app is unusable. Cannot get past the popup with 4 check boxes to confirm that I understand the update changes. The popup does not scroll and there is no button visible to dismiss it. | |
2021-02-06 | Brynn Nephew | Account creation took a bit. Hit a loop where it would ask me for my email, then ask me for my fingerprint, and then go back to asking me for my email. I had to reinstall the app to get it to work, since force closing it would bring me back to the same loop. After reinstall, it appears to work as intended. Like with others, FPS is in the single digits. Running on a S20 Ultra 5G under AT&T, with the display operating at 120hz. Changing the display refresh rate did not help with the apps low FPS. I want to note for Devs if they end up reading this that the FPS loss is only at the balance screen, and for the first few seconds it doesn't exist. After about 4 seconds, it goes from 120FPS to 5. Every other menu operates at 120FPS. | |
2021-01-13 | Ivan Pleva | The app's UI & features both look good. I've already used it to top up my card and make a purchase. The app used to crash more early on but now it seems to run more stably (could have been caused by VPN). | |
2020-12-31 | Ludvigs Ozols | Off to a different app. Can't seem to be able to get past authetification process. After being done with creating and verifying seed, I m asked to put in my pin. (Which I created 5min before). It's not taking it. First time I thought, I messed up, so I uninstalled the app and downloaded it again. This time paying extra attention , making 100% sure what numbers I fill up as my pin. But the same thing happened. -Try Again- | |
2020-12-25 | Uk Account | I created a seed, wrote it down, tried to verify, as soon as I tap the third word, correct I might add, it becomes impossible to tap any more words, I can "continue" though only to find out the 3 words are not the seed, duh! |
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