Crisp

All in one solution to communicate with your customers. Livechat with your users

Crisp - All-in-One Customer Communication Tool

"Crisp" is a comprehensive Android app designed for real-time customer communication. It offers live chat capabilities, notifications for offline messages, email forwarding, and integration with various platforms like Facebook Messenger and Slack. The user-friendly interface enhances team collaboration while features like MagicType and file sharing enrich the chat experience. Crisp ensures that all customer interactions are synchronized, making it an essential tool for businesses looking to communicate effectively with their customers.
Install from Google Play Store

App stats

By: Crisp IM
Version: Crisp 4.0.9 (Last updated: 2024-10-18)
Creation date: 2016-02-03
Permissions
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Microphone: record audio
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • control vibration
  • prevent device from sleeping

Ranking

Other platforms

Crisp (v1.0.0.6)
5.00 (2) 90
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App summary

Be Notified When Customers Reach Out

Offline? We send notifications directly to your devices so you stay up to date.
Not replying? We forward chats right to your email, allowing you to directly reply to your visitor by email. Your reply will be forwarded to your Crisp interface and to your visitor’s email so that they have a transcript for reference. We keep up everything synced!

Livechat

Add our live chat to your website and talk to your customers real-time. Our chatbox is customizable and multilingual to adapt to your store. With MagicType, reply faster to your users by seeing what they’re writing in real-time. Plus, with GIF, smileys, and file sharing, live chat has never had so much flavor. You can even integrate Crisp with other channels, such as Facebook Messenger, Telegram, SMS and email.

Your Team Will Love It

With a fresh and modern interface, your team will thrive thanks to this efficient, easy-to-use tool. Crisp supports working hours as well, so that your employees won’t be notified outside of their working hours. You can also send private notes to make sure that information does not disappear, and be notified and see what your colleagues are writing.
The best part? Crisp is integrated with Zendesk and Slack, so you can keep using your existing tools.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Great customer support and responsiveness
  • User-friendly interface for managing high volume chats
  • Multiple business support on the app
  • Competitive pricing and long list of functionalities
Cons
  • Persistent bugs and crashes during usage
  • Delayed push notifications impacting live chat functionality
  • Issues with storage/cache causing slow performance
  • Limited functionality compared to desktop version
Most mentioned
  • Bugs and crashes
  • Notification issues
  • Performance problems with storage/cache
  • Positive user experience with customer support
User reviews
The GMAIL connection is missing on the mobile app, which is ennoying while an account has been created this way on desktop
by Franck GALLIOD, 2024-12-03

My experience has been great! I can't complain. Super easy to chat with customers.
by Jonathan Guerrero, 2024-11-09

"Storage and cache: 25.97GB" 👀 So that's why it had very slow loading. Sometimes it even just hangs/freezes after a couple of chats. Go into app properties, delete all storage/cache. Then log back in, it will work fine. I'll change my rating now, but I hope this will be fixed soon
by Zek, 2024-09-19
View all user reviews