Leap Top-up

Top-up, purchase tickets & check Leap Card balance, View Capping, TFI Fare info

Leap Top-up: Convenient Leap Card Management

"Leap Top-up" is an Android app that allows users to effortlessly check their Leap Card balance, instantly top-up, and purchase tickets using NFC-enabled devices. With features like viewing transaction history, capping values, and customer support submission, it offers a convenient solution for commuters. The app requires Android 6.0 or later and is designed for NFC Read/Write technology to function effectively.

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App stats

By: National-Transport-Authority

Users: 1,192,883

3.81K

Rating: 2.99

(6,130)

8 new ratings

Version: 0.4.2 (Last updated: 2024-06-10)

Creation date: 2016-01-24

Email: cu*****@leapcard.ie

URLs: Website ,Privacy policy

Permissions

Other:

receive data from Internet
view network connections
full network access
control Near Field Communication
run at startup
reorder running apps
control vibration
prevent device from sleeping

Ranking

# 53,750 ▼ 17

Other platforms

Leap Touch (v2.0.0)

2.35

(17) 293

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App summary

Analyze keywords

The Leap Top-Up app allows you to instantly check your balance, top-up your Leap Card and purchase tickets - directly from your NFC-enabled device.

Click the app and simply hold your Leap Card to the back of your NFC-enabled Android smartphone to instantly check your balance, purchase or collect a pre-paid ticket, or top-up your Leap Card – anytime, anywhere.

Key Features:
* Check your balance – see the current balance of any Leap Card
* Top-up instantly by using the dial to select a top-up value or tap to enter your desired amount
* Purchase pre-paid tickets (e.g. Dublin Bus Rambler and Bus Éireann Zonal tickets) and instantly load onto your Leap Card
* Collect pre-paid tickets e.g. Bus Éireann TaxSaver tickets or tickets bought online from LeapCard.ie
* View your last 5 transactions and last top-up value.
* View your proximity to daily/weekly capping values
* Receive receipts via email for top-ups or purchases made via the app
* Save your payment details
* View your card information at a glance
* View Ticket information for tickets on your Leap Card
* View TFI 90 fare details in the app banner
* Submit the customer support query from the app

Note: The Leap Top-up app is only available on NFC-enabled Android devices running Android 6.0 or later.

* Please Note: Users of some NFC-enabled Android devices may experience issues using the app due to the type of NFC technology within their device. The Leap Top-up App requires devices to be capable of “NFC Read/Write” functions. Some entry-level NFC devices are only capable of “NFC Card Emulation”, which is not sufficient for using the Leap Top-up App.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Allows users to top up Leap cards and check balances conveniently.
Works well for some users on various devices.
No account setup or registration required for basic functions.

Cons

Inconsistent functionality; often fails to read Leap cards.
Frequent requirement to re-enter payment details, causing frustration.
Problems with mobile data connectivity; works better on WiFi.
Poor customer service and lack of support for ongoing issues.
Users have reported the app as being completely unreliable.

Most mentioned

App frequently fails to read the Leap card.
Constantly requires the user to enter credit card details.
Inconsistent performance and user experience.
Error messages with vague information ('something went wrong').
Better functionality observed on iPhones compared to Android devices.

User reviews

2 years later and still an issue. Can't update the card payment details, deleted them now when I try to save new card details it asks for a pin but doesn't show the keyboard. Now the app asks for your phome number every time i top up a card, so annoying. Pointless if you won't fix a bug. There's nothing wrong with the NFC on my phone or the card and this is the latest version of the app, fix the App, stop lying about the bug and focus on app development.

Kevin O'Connor, 2024-11-24

I'm not really sure what people are describing here in terms of issues--I am visiting Dublin, but downloaded the app and topped up my card with no issue. I'm guessing some of the negative reviews are because someone's phone might not have the appropriate settings on? Or, perhaps they aren't holding the card to the right part of the phone? Either way--topped up my card, checked the balance multiple times, was easy enough! Made travelling really convenient.

Rine Vieth, 2024-08-20

So far so good! I had avoided downloading this for a long time thinking I had to create an account etc. and the reviews on reliability etc. werent great. However I just installed it to check my balance. It installed quickly and worked flawlessly on my low end phone. Encouraged, I tried topping up. That worked first time too. Very Easy, Very Quick! and no messing with account setup/registration etc. Happy Camper!