BudapestGO

BKK's offical integrated journey planning and ticketing application

BudapestGO: Journey Planning & Ticketing App

"BudapestGO" is BKK's official app for integrated journey planning and ticketing in Budapest. It features real-time route planning, the purchase of digital tickets and passes, traffic updates, and a simplified interface. Users can access automatic pass renewal, personalized notifications, and plan trips for trains and suburban railways. The app also allows purchasing local and intercity tickets for various municipalities across Hungary, enhancing the public transport experience.

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App stats

By: BKK Budapesti Közlekedési Központ

Users: 2,565,316

11.17K

Rating: 3.39

(15,227)

26 new ratings

Version: 5.82.2 (Last updated: 2024-12-11)

Creation date: 2014-09-19

Email: bk*****@bkk.hu

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

receive data from Internet
view network connections
full network access
control Near Field Communication
run at startup
control vibration
prevent device from sleeping
read Google service configuration

Ranking

# 33,204 ▲ 58

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App summary

Analyze keywords

The FUTÁR application by BKK Centre for Budapest Transport has been renewed under the name BudapestGO, which, in addition to real-time route planning, has been extended with new functions: you can buy digital single tickets, daily and weekly travelcards or passes in the application and you can also be informed immediately about the current transport service changes. You can use the route planner with a cleaner and clearer interface, facilitated by a number of new features.

New features in the app:
- Ticket and pass purchase, journey planning in a single app
- Digital single ticket now also available
- Automatic pass renewal
- Traffic information (BKK Info application integrated)
- Personalised transport updates via push message
- Trip planning for trains and suburban railways available with a BKK-pass
- Simplified interface
- You can buy local or intercity tickets and passes for most municipalities in Hungary.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

User-friendly interface that simplifies trip planning and navigation.
Convenient for buying digital tickets and receiving real-time updates.
Reliable in certain situations, with some users reporting successful use for months.

Cons

Unreliable ticket validation, often failing to scan QR codes.
Poor customer service and lack of timely updates on reported issues.
Frequent communication errors and app freezes, especially in low connectivity areas.

Most mentioned

Issues with ticket validation leading to fines.
Inconsistent performance, especially under varying internet conditions.
Frustration with customer service and app functionality.

User reviews

Finally blocks of 10 tickets available to buy digitally. GPS based boarding added. I'll test the latter on buses. For now upping my review to 5/5 stars

Pál Zoltán Illés, 2024-12-16

Most of the time the app works well and it's easy to use, but the customer service could be better. More than 2 months ago I reported a problem that 2 tickets were validated instead of one. After the first 30 days the customer service prolonged the investigation with 30 more days. No updates about the issue since then.

Zoltan Domahidi, 2024-11-25

Purchased a ticket and planned a route. Followed the instructions on the app and scanned the ticket validation at entry point. The app verified that my ticket is valid. Ticket inspector said it was not and issued a fine. The app developer responded and told me to look at the small i. This feature does not work as per the developers instruction. EDIT: Developer advice is wrong. The app should be removed from the app store whilst it is incorrectly stating tickets are valid.