智方便 iAM Smart
iAM Smart. Safe and Swift
Total ratings
1.90
(Rating count:
7,362)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to register at self-service kiosks in various locations.
- Login process works well with some users.
Cons
- Facial recognition consistently fails for many users.
- ID card scanning is difficult and often unsuccessful.
- App is unstable and crashes frequently.
- Issues with compatibility on certain Android devices, especially after upgrades.
- Poor user experience with many bugs and lack of proper testing.
Most mentioned
- Facial recognition issues.
- ID card scanning difficulties.
- App crashes and instability.
- User frustration with the registration process.
- Incompatibility with recent Android versions.
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User reviews
Recent rating average:
1.60
All time rating average:
1.90
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-01 |  | | not smart at all, not user friendly, big hassle every time when changing phone. either the facial recognition not working or the apps not responding |
| 2024-10-13 |  | | Terrible User experience, I can't pass the Step1 for scanning the ID card. Me as a tech-savy person and working in the digital field in other country, I have never seen a Digital identification that is so badly made. I hope you guys hire a UX designer.... looking at the analytics stats, the success rate must be extremely low. |
| 2024-09-27 |  | | signed up to use online submission for international driving permit. Login works well, but unable to complete signing of the form. the error message say network issue and to try again. this happened 8 times over 24 hours. Live Chat only said instability is known, being address, and ask me to try again later. Seems one of its key feature is not working, then what is the point of having it? |
| 2024-08-31 |  | | Very easy to use .All though i had facial reconigation promblem through phone ,i manage to find self ( kiosk) on mtr station and was fast and very easy to register on kiosk ,, if someone have facial reconigation problem i suggest you to try( im smart self kiosk) which you can find in various place in hongkong through google search, |
| 2024-08-29 |  | | Garbage app. Card recognition NEVER works. Facial recognition NEVER works. Just go to the local post office and let them help you. Don't waste your time with this trash. |
| 2024-08-21 |  | | Google pixel 7 cannot even open app, reinstalled, restart, nothing... It used to work perfectly. |
| 2024-01-03 |  | | Some items are OK. But there must be many bugs that the goverment have not fixed and making it very difficult for us to digital signing. I'm trying to sign with iamsmart plus which I have. But must be u fixed bugs that not allowing things to confirm. Very irritating, maybe I'll have to go back to getting forms and sending it to them instead. |
| 2023-09-22 |  | | I feel like I get trolled by the developer. Telling user to open the mouth and blink eyes but never pass the scanning and keep scanning the ID card and face again and again. I don't even know if the developer had ever tested it. Did anyone pass the scanning system? If you didn't pass the scanning process, stop it, it's impossible. No matter what lighting and background you use. You are just wasting your time and energy. |
| 2023-06-02 |  | | Is finger print rego a MUST? My phone is stuck at that stage already.....please address this. It's the most STUPID app in the world and still points to a website in the background. Slow, clunky and messy. So much more that it could do. For example, International Drivers Licence can be added, photos can be scanned. The issued licence will have the picture printed into it I stead of the 1970s method of grab your picture then glue to a piece of paper. Also for ESG purposes. TOTALLY NOT SMART. |
| 2022-10-29 |  | | Registered successfully previously but needed to do a factory reset. Now after THIRTEEN attempts to do the HKID scan, always finishes all three scans with "successful" but then always follows with Unsuccessful. Is it because I previously registered successfully? But all it says is Unsuccessful. If you don't have ideas on how to waste half an hour of your life, this is it! 😡😡 |
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