HSBC HK Mobile Banking

A brand new app with speed and reliability at the heart of its design

HSBC HK Mobile Banking - Secure Banking App

"HSBC HK Mobile Banking" is a user-friendly app designed for Hong Kong customers to manage their banking securely and efficiently. Key features include easy account opening, secure transactions, bill payments, investment management, and 24/7 support through chat. Enjoy seamless banking experiences with notifications and biometric authentication, tailored specifically for your banking needs in Hong Kong.
Install from Google Play Store

App stats

Version: 3.53.5 (Last updated: 2024-12-13)
Creation date: 2016-12-07
Permissions
Contacts: read your contacts
Location: approximate location (network-based), precise location (GPS and network-based)
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Other:
  • receive data from Internet
  • view network connections
  • control flashlight
  • full network access
  • control Near Field Communication
  • run at startup
  • prevent device from sleeping

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App summary

HSBC HK Mobile Banking app (HSBC HK App)

Designed specifically for our Hong Kong customers*, HSBC HK App offers a seamless, easy and secure way to manage your everyday banking needs on the go. Key features:
• New customers can open a bank account on our app without visiting a branch (For Hong Kong customers only);
• Log on securely and verify transactions with built-in Mobile Security Key and biometric authentication;
• Pay friends and merchants via FPS QR code, mobile number or email
and transfer & pay bills/credit card easily
• Check your account balance, credit card balance, insurance policies and MPF at a glance;
• Review your investment performance and swiftly manage your transactions in one place;
• Stay informed with push notifications for eStatements and eAdvices, incoming FPS funds and credit card payment reminders etc.
‘Chat with us’ offers 24/7 support for you --simply log on and tell us what you need help with. It's as easy as texting a friend.
Get started with HSBC HK App now. One touch, you’re in!

*Important Note:

This App is designed for use in Hong Kong. The products and services represented within this App are intended for Hong Kong customers.
This App is provided by The Hongkong and Shanghai Banking Corporation Limited (‘HSBC HK’) for the use of customers of HSBC HK. Please do not download this App if are not a customer of HSBC HK.
The Hongkong and Shanghai Banking Corporation Limited is regulated and authorised to carry out banking activities in Hong Kong S.A.R.
If you are outside of the Hong Kong, we may not be authorised to offer or provide you with the products and services available through this App in the country/ region/territory you are located or resident in.
This App is not intended for distribution, download or use by any person in any jurisdiction or country/ region/territory where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

Please be aware that HSBC HK isn’t authorised or licensed in any other jurisdiction for the provision of the services and/or products available through this App.

This App shouldn’t be considered as communicating any invitation or inducement to engage in banking, lending, investment or insurance activity or any offer or solicitation to buy and sell securities or other instruments or to buy insurance outside Hong Kong. In particular, credit and lending products and services aren’t intended for or promoted to clients resident in the UK. By applying for any credit and lending products through this App, you’ll be deemed to have confirmed that you aren’t a UK resident.

Persons dealing with HSBC Hong Kong or other members of the HSBC Group outside of the UK aren’t covered by the rules and regulations made for the protection of investors in the UK, including the depositor protection provisions of the Financial Services Compensation Scheme.

Packaged retail and insurance-based investment products aren’t intended for or promoted to clients located in the EEA. By applying for or transacting in any such products, you’ll be deemed to have confirmed that you’re not located in the EEA at the time of such transaction.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Smooth transfers and operations
  • Excellent customer support
  • Ability to perform basic banking functions
Cons
  • App frequently crashes or fails to launch
  • Issues with the custom keyboard not allowing password managers or copy-paste
  • Inability to take screenshots or send proof of transactions
  • Complex user interface and user experience
  • Problems with activating mobile security features and other functionalities
Most mentioned
  • Crashes and performance issues
  • Complicated authentication and login process
  • Limitations on copying and pasting passwords
  • Difficulty in managing payees and transactions
  • Frustration with frequent updates and their necessity
User reviews
Crash everytime after updating android, it's been a week and it should be fixed already. Now I can't even use FPS, please fix it as soon as possible!!
by Ka Wai Charles Chan, 2024-11-30

This is a very bad way to update. As I have to go to mainland China quite often there's no way I can attain Google Play Why is there is noresponse
by Joseph LEUNG, 2024-11-24

It will crash every time at startup on my Xiaomi 11 ultra. I can't login,it crash immediately after launch.I have contact your customer service many times and the problem is still there. speechless! The system is Xiaomi Hyper OS
by Hm Jing, 2024-11-09
View all user reviews

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