Approve online purchases with your NBG cards
NBG Authenticator - Secure Online Purchases
"NBG Authenticator" is a secure mobile app that enables users to approve online purchases made with their NBG cards. By activating a PIN or fingerprint, users can register their cards and receive instant push notifications to approve or decline transactions, ensuring enhanced payment authentication in compliance with EU security regulations.
App stats
Rating: 1.61
3 new ratings
(2,372)
Creation date: 2021-01-19
Email: co*****@nbg.gr
URLs: Website ,Privacy policy
Permissions
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Other:
- receive data from Internet
- view network connections
- control flashlight
- full network access
- run at startup
- control vibration
- prevent device from sleeping
Ranking
# 102,078
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App summary
Discover a new secure way to shop online using your NBG cards!
Now you can approve your online purchases with your cards using the new NBG Authenticator app.
NBG Authenticator provides enhanced payment authentication when you make online purchases, in line with the latest EU security regulations.
How it works:
• sign in to the app by activating your PIN or fingerprint
• register your NBG cards
• each time you buy something from an e-shop with your cards, you’ll automatically receive a push notification to login to the app and approve or decline the purchase
User reviews
Pros
Cons
- The app crashes frequently.
- Fingerprint authentication fails often, leading to frustration.
- The app requires a newer smartphone with biometric capabilities, limiting accessibility.
- Approval requests are delayed or incomplete, causing failed transactions.
- Users find the process of online purchases too complicated and time-consuming.
Most mentioned
- Crashes on startup or during use.
- Issues with fingerprint recognition.
- Problems with transaction approval notifications.
- Difficulty in performing online transactions.
- Preference for the previous OTP method over the current system.
User reviews
ZERO stars... Probably the worst authenticator app ever. It just doesn't work. Simple as that. You're left hanging with your credit card on hand, not knowing what to do. Even if you try to open the NBG mobile banking app to get the approval notification, chances are it won't be there either.... The worst !
What an abomination of an app. For the most part it crashes and runs slow. It delays approval requests, causing transactions to be marked as incomplete or expired on the purchasing platforms. For users overseas, the time and date on the device needs to manually be updated to the Greek time zone, so it can sync and complete each approval request. What's even the point with that function? This app is ridiculous. I just use other Banks for my online transactions just to avoid using this app.
Bah.. it crashed, it asked my finger verification multiple times, it doesn't accept my card, my notifications come through Viber or nbg app as well. No reason for this app to exist. I guess some people needed money and they invented a new idea to take money from NBG. Great 👍👍👍
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