CBP Border Wait Times

The CBP Border Wait Times app provides wait times/lane status for US entry ports

CBP Border Wait Times

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App stats

By: U.S. Customs and Border Protection

Users: 327,053

1.40K

Rating: 3.50

(743)

Version: 2.3.0 (Last updated: 2024-02-08)

Creation date: 2017-06-14

Email: cb*****@cbp.dhs.gov

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Wi-Fi connection information: view Wi-Fi connections

Other:

view network connections
full network access
prevent device from sleeping

Ranking

# 109,157 ▲ 12

Other rankings

#20 in wait keyword 21 ▼ 16

Other platforms

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App summary

Analyze keywords

Knowing land border wait times at the various ports of entry into the United States from both Canada and Mexico can aid the traveler in making an informed decision on when and where to cross the border. The U.S. Customs and Border Protection's Border Wait Times (BWT) app provides estimated wait times and open lane status 24/7 at ports of entry that process commercial vehicles, passenger vehicles, and pedestrians. The BWT app breaks down wait times at each crossing by lane type (Standard, Sentri, FAST, Ready Lane, Nexus, etc.) The BWT app is a free service provided by the Department of Homeland Security/U.S. Customs and Border Protection.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

The app provides a useful tool for checking border wait times.
Some users find that the app's estimates are accurate or overestimated about 75-80% of the time.

Cons

The wait times reported are often inaccurate, leading to many users experiencing much longer waits than indicated.
The app frequently contains outdated information, including incorrect operating hours for crossings.
There are technical issues, such as the app not uploading or showing error messages.

Most mentioned

Wait times are inaccurate.
Technical issues prevent app usage.
Incorrect operating hours for crossings.

User reviews

Decent app design but wait times are not accurate. The times are NOT based on actual traffic, only historical times from previous years, which they don't immediately tell you in the app. Better to trust the signs you see headed to the border vs this app.

Steve S, 2024-06-17

Inaccurate information all the time. Wait times are usually off. San Ysidro Pedwest Crossing has been closing at 2 p.m. for months now, and the app still shows it's open 24 hours. I wasted an hour getting there and finding it was closed, then backtracking to the main Crossing. Very disappointed.

mark n, 2023-04-27

I don't know where they're getting their info but I went to cross the border into the USA in San Isidro because the app said it was a 10 minute wait. Not even close. I've been her 30 minutes now and based on how far I've travelled so far it's going to be another hour so that's 90 minutes not 10. Thanks a lot