Free
Mobile & Freebox Subscriber Area
Total ratings
3.40
(Rating count:
41,119)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Very Good Network
- Ability to manage both Freebox and mobile accounts in the same app
Cons
- Poor customer service
- Inability to check voice messages through the app
- Limited functionality and usefulness of the app
Most mentioned
- Customer service issues
- Poor app functionality
- Connection problems
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User reviews
Recent rating average:
2.00
All time rating average:
3.40
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-02 |  | | In the sea area, a new package is automatically activated, which is about 60€. Without informing the client about further actions and without receiving confirmation, of course. The operators tried to understand me in English, or keep me waiting with the promise of a call back, which they don't fulfill. After going to the service centers several times and trying to get in touch with them, I didn't receive ANY POSITIVE ANSWER to my problem. |
| 2024-11-28 |  | | I regret deeply getting free connection, freebox and sim. I wish I got Bouygues or SFR. |
| 2024-11-24 |  | | Comment consulter ma messagerie par internet ? C'est plus accès comme outil commercial que utilisateur. |
| 2024-11-21 |  | | La connexion de free mobile est si mauvaise que je peux à peine laisser un commen |
| 2024-11-08 |  | | Really good service client |
| 2024-11-07 |  | | Appli sans aucun intérêt |
| 2024-11-06 |  | | Very Good Network. I love free.💗💗 |
| 2024-10-22 |  | | Manque juste l option de automatiquement se connecter a un espace car lorsque que l on ouvre ça nous demande Freebox ou free mobile |
| 2024-10-08 |  | | Ne permet pas de verifier la messagerie vocale, ni d'activer les options disponibles depuis le site freemobile. Ce qui limite énormément sont utilité. Permet uniquement de verifier la consomation ainsi que voir les conditions d’abonnement. Pas très utile |
| 2024-10-04 |  | | On peut pas se loguer |
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