Free

Mobile & Freebox Subscriber Area

Free - Mobile & Freebox Subscriber Area App

"Free" is an Android app that allows users to manage their Mobile and Freebox Subscriber Area effortlessly, offering features like tracking consumption, viewing invoices, updating personal info, and chatting with advisors for support. Enjoy seamless management of your subscriptions and Freebox services anytime, anywhere.
Install from Google Play Store

App stats

Version: 2.6.2 (Last updated: 2024-12-16)
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: directly call phone numbers, read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • run at startup
  • prevent device from sleeping

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App summary

The Free application allows you to access your Mobile and Freebox Subscriber Area at any time.

View and download your invoices in one click and manage your personal information. Track your consumption in detail. Consult and manage your consumption at a glance.

Discover all the features available for your mobile Subscriber Area:
- Manage your lines
- Subscribe to a new line
- Change plan
- Change line number
- Order a new SIM or eSIM

For Freebox subscribers, enjoy many features for your Freebox Ultra, Pop, Delta or Revolution:
- Track your orders
- Access your Wi-Fi information
- Update your banking details and change payment method
- Choose the method of receiving your invoices
- Modify your personal information and data
- Stay informed with the notification center
- Buy a smart TV
- Manage parental controls

The Assistance section provides you with online solutions and Free Proxi allows you to chat with an advisor by messaging.

With Free Proxi*, experience a whole new assistance experience and:
- Chat at any time with your assigned advisors
- Use our diagnostic tool for your internet box
- Make and manage your appointments with our technicians
- Manage your options and subscriptions
- Request a change of offer

Don’t hesitate to write a review on the store!

Downloading and using Freebox My Subscriber Space is free (excluding mobile internet connection costs depending on the offer subscribed).

*Subject to eligibility.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Very Good Network
  • Ability to manage both Freebox and mobile accounts in the same app
Cons
  • Poor customer service
  • Inability to check voice messages through the app
  • Limited functionality and usefulness of the app
Most mentioned
  • Customer service issues
  • Poor app functionality
  • Connection problems
User reviews
In the sea area, a new package is automatically activated, which is about 60€. Without informing the client about further actions and without receiving confirmation, of course. The operators tried to understand me in English, or keep me waiting with the promise of a call back, which they don't fulfill. After going to the service centers several times and trying to get in touch with them, I didn't receive ANY POSITIVE ANSWER to my problem.
by Razmik Makaryan, 2024-12-02

I regret deeply getting free connection, freebox and sim. I wish I got Bouygues or SFR.
by Numb Rocker, 2024-11-28

Comment consulter ma messagerie par internet ? C'est plus accès comme outil commercial que utilisateur.
by Didier LAUTRU, 2024-11-24
View all user reviews

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