An authenticator application for selected Finnish government e-services.
Finnish Authenticator - Secure e-Service Access
"Finnish Authenticator" is a mobile application that allows users to authenticate themselves in selected Finnish government e-services. Designed for citizens from countries outside Finland, this app requires a valid passport for registration and access. Before using the app, ensure that the e-service you wish to access supports the Finnish Authenticator. For more details, visit https://www.suomi.fi. Note: Finnish identity documents cannot be used for registration.
App stats
Rating: 1.75
(276)
Creation date: 2020-06-03
Email: se*****@publicserviceinfo.fi
URLs: Privacy policy
Permissions
Camera: take pictures and videos
Other:
- receive data from Internet
- view network connections
- full network access
- run at startup
- control vibration
- prevent device from sleeping
Ranking
# 324,473
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App summary
Finnish Authenticator is an application that enables you to authenticate yourself to selected Finnish government e-services.
Please check first with the e-service if it supports Finnish Authenticator before registering and taking the application into use.
To use e-services with the Finnish Authenticator, you need to have a valid passport which you need to register to your Finnish Authenticator account.
See https://www.suomi.fi for further information.
NOTE: This service is intended only for citizens of countries other than Finland who are over 18 years of age. Finnish identity documents cannot be used to register a user identifier.
User reviews
Pros
Cons
- App frequently crashes, particularly when attempting to scan QR codes or take photos.
- Users report a lack of clear instructions and guidance for using the app.
- The app fails to recognize installed status on devices when attempting to register.
- Camera functionality is unreliable, showing black screens or failing to capture photos.
- Many users are unable to proceed with the registration process, rendering the app useless.
Most mentioned
- App crashes during QR code scanning.
- Issues with taking passport and selfie photos.
- Lack of support and clear instructions.
- Difficulty registering and using the app for non-residents.
User reviews
App is probably working as intended, but the system is so stupidly complicated and there are no clear instructions on anything.
When trying to take a passport photo, the screen goes black for 1 second, then says the photo couldn't be taken. Camera permissions are on. Trying to fix it by contacting support team is asking to make a selfie as one of steps. And again, when trying to take a selfie for support, the app crashes. It is sad there is no 0 star option on Google Play
Identification with passport and Id not possible since is just showing a black screen with arrowas showing this side up... Camera permissions are given. Thus right now it is not usable.
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