eGovPH
Get fast and easy access to Philippine government services with eGovPH!
Total ratings
3.85
(Rating count:
177,472)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- App provides a centralized access to various government services.
- User-friendly interface and easy navigation.
- Offline access feature is appreciated.
- Some users report improvements in functionality over time.
Cons
- Crashes and timeouts are frequent, causing frustration.
- Difficulties with data input, such as passport uploads and verification.
- Inconsistent user experience with features like OTP and photo uploads.
- Login issues, particularly with international phone numbers.
Most mentioned
- App needs significant improvements in stability and usability.
- User verification process is problematic.
- Some users are optimistic about future updates.
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User reviews
Recent rating average:
2.20
All time rating average:
3.85
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-17 |  | | At first it was okay. I was able to use it as my digital id since i haven't received my physical id but i think it had a glitch recently where i can't open the app even if i log in to it. It will just get stock on the login page even though it sends your otp |
| 2024-12-17 |  | | It doesn't accept being from a country but living in another one, it doesn't do anything when I upload my passport, it doesn't accept my wife's passport, it bugs when you try to take a selfie. It doesn't work... Edit: I was able to fix some problems by reinstalling and restarting the app multiple times. I needed to accept full camera and photo gallery access from the app and not just "This one time/When app is in use". It took over an hour to fix, but it worked in the end. Up from 1 to 3 stars |
| 2024-12-13 |  | | Trying to upload passport and doesn't work and website doesn't work either. Been waiting for sin pin code for an hour in my email. And yes I've been checking my spam folder. Please make your app and website easier to use and Please have a toll free customer service number to call for him. |
| 2024-12-10 |  | | The app only offers US citizens to select citizenship as 'American'. All the other countries have the citizenship and country option as the same name. This prevents being able to sign up (site says 'error'). There needs to be a U.S.A. option for citizenship in order to sign up. This same issue has been present since June of this year. The app needs to be updated to correct this. |
| 2024-12-10 |  | | Abysmal data input experience. Attempting to "Verify your account" is a painful, recursive process. DO NOT wait too long if you need this for your flight entry to Philippines. The app tends to time out and send you back to a log in screen, failing your verification and requiring you to try again. Thankfully, some data is saved. But you'll be drawing your signature and taking selfies and shooting pics of your passport for a loooong time, unless the devs fix it. |
| 2024-12-03 |  | | I'm surprised how the app is well-made. I'm looking forward to see more functions, services and offers soon. Good job! Edit: I'm quite impressed with the updates and the app seems more functional than before. I like the offline access function. However, I would like to suggest fixing the login process after updating the app, it requires you to approve Notifications ang Fingerprint even if you already previously before the update. |
| 2024-11-26 |  | | I'm updating my review as the app has improved since my initial experience. The app can be slow processing but overall it does what it is supposed to. It now saves the data you enter, files upload, and seems to be mostly bu Original review: The app doesn't work! It won't hold the information I put in, it doesn't actually connect to the account I created on their website. I'm unable to upload a photo of my passport! How am I expected to verify my account when none of the features work correctly? |
| 2024-11-26 |  | | I'm feeling optimistic with this app that's why I'm giving it 4stars despite the many rooms for improvement. It took me so many selfies before I got a decent looking photo, when I opt to retake the photo, the preview image doesn't update to the new photo. Most services I need like sss, pagibig and philhealth (?) aren't properly integrated yet. The banner (ad) is also persistent and annoying. Eitherway, I appreciate this effort and kudos to the DICT, and I'm looking forward to the improvements . |
| 2024-11-26 |  | | Constantly denied says try again but doesn't give reason. So not very helpful. Also all permissions allowed for gallery but keeps blocking to upload a picture. Typical Philippine app quality. Tried again says invalid ID or info. I am using my current legal PP and I fo is correct. It denied quickly, no review by a human obviously. This app is absolute garbage. Will delete from my phone. DON'T WASTE YOUR TIME. |
| 2024-11-25 |  | | Instead of simply using the camera to take a pic of your passport, the app requires access to your photos. I consider that a privacy risk. Today I am opening the app again, permanently being asked to verify my account. Capture your passport does not work at all. So what good is this app for if not working properly? |
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