Upload and view your sleep data on your 3B/BMC Luna® machine using iCodeQR
React Health Plus - Sleep Data Management
"React Health Plus" is an Android app that allows users to collect, upload, and view sleep data from their 3B/React Health Luna® PAP device. Utilizing the QR+ feature, it enables users to take a snapshot of their machine's screen to instantaneously submit usage data. The app also includes optional 3B MaskFitter technology, assisting users in selecting CPAP masks that suit their lifestyle. While it enhances the mask fitting process, it is meant to complement—not replace—professional medical sizing for PAP masks.
App stats
Email: ap*****@reacthealth.com
URLs: Website ,Privacy policy
Permissions
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Other:
- receive data from Internet
- view network connections
- control flashlight
- full network access
- control vibration
- prevent device from sleeping
Ranking
# 202,746
Other platforms
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App summary
Collect, upload, and view sleep data from your 3B/React Health Luna® PAP using the QR+ feature, which allows you to take a snapshot of your Luna®'s screen to instantly submit your usage data. Optional 3B MaskFitter technology to conveniently help choose СPAP mask selections for the device user’s lifestyle. This easy-to-use app was designed to augment professional medical sizing for PAP masks and is not meant as a substitute for that purpose.
User reviews
Pros
- Initial functionality and ease of use when first installed
- Records data on the SD card for compliance purposes
- Customer support has helped resolve some issues quickly
Cons
- Frequent scanning failures and issues with QR code recognition
- Data accuracy problems and reports showing incorrect or no data
- App crashes and unresponsiveness after updates
- Poor user interface and lack of user-friendly features
- Lack of effective customer support for ongoing issues
Most mentioned
- Problems with scanning QR codes
- Updates causing functionality issues
- Inaccurate data reporting
- Frustration with customer support response times
- Dependence on app functionality for insurance compliance
User reviews
Why can't I see today's usage? This app is so basic yet frustrating to use. If it showed today's usage so I knew how well I am doing... TODAY... That's so simple to program in but syncing only shows prior days. Whose bright idea was that? That's all this app needs to be decent... Why is it excluded from reports???? Show me info that helps me! Cmon guys.. Edit: moving down to 1 star. App is just so bad. The sync data does NOTHING. You have to rescan the qr code every time you want to update data.
Constant failed scans. Constant partial scans. You email them and they don't reply back. Have had issues since I started using this app and then never seem to fix it. It's frustrating because I have to have this information for my insurance to continue to pay but they don't seem to care or get it fixed. Looks like there have been the same issues for a few years but obviously it's not a priority to get it fixed. If I could rate 0 stars I would.
Update 11-18-23. I have been working with their customer service for two days. My app stopped working on 11-11. They keep insisting that it's a daylight saving time issue and that upgrading to Version 4.0.3 will fix it. And I keep telling them the latest version available is 4.0.2! Hopeful that this will be resolved soon but sadly not confident at all. This app has always been awful. At least the data does continue to record on the SD card for compliance purposes.