"Hermes Paket" is a mobile application that allows users to track shipments, create parcel labels without printing, and find local ParcelShops. With features such as customizable delivery options, quick package note creation, and convenient payment options including PayPal, it enhances your parcel management experience. Sync your MyHermes account across devices for seamless access to all services.
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With our free app, you always have all the services for sending and receiving parcels with Hermes at your fingertips.
TRACK CONSIGNMENTS Stay informed at all times about the current shipment status and the expected delivery dates of your parcels.
TAX DELIVERY If you are not at home: just let us know how you want us to deliver your parcels. Choose your preferred storage location, preferred parcel shop, preferred neighbor or preferred day directly in the app.
SHIP WITHOUT PRINTING Create your parcel labels for shipping within Germany conveniently in our app and simply have the QR code scanned from your display when you drop them off at the ParcelShop. We print the shipping label for you.
CREATE PACKAGE NOTES QUICKLY AND EASILY Easily determine the right package class and add addresses with just one click.
PAY CONVENIENTLY Simply pay the shipping costs with PayPal - or in cash when you drop off the package.
FIND PARCEL SHOP Discover all the ParcelShops in your area and find the one that suits you best.
MYHERMES ACCOUNT Sync your shows across devices.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Intuitive and easy to use for sending packages
Allows for tracking of packages
Simplifies the sending process
Payment options available in the app via PayPal
Cons
No live tracking of packages
Poor customer service and support
Frequent delivery issues and delays
Inaccurate status information about packages
Language barriers with customer service representatives
Most mentioned
Poor delivery service
Lack of live tracking
Inaccurate delivery status updates
Rude customer service
Repeated delivery failures
User reviews
The worst app and service! They claimed that the package was delivered and I was home all the time and nothing came!!!!!
Why you're the only app that doesn't have live tracking or at least timeframe at the day of the delivery!! Please get on with the times update the app with live tracking!!! It makes no sense to have to wait the whole day for a package that one has absolutely no clue when exactly is it getting delivered!!! Had to litterally take a whole day off cause of an expensive package that i needed to get personally had to wait litterally +8 hours front of the house till finally the delivery man arrived!!
I didn't get my package but it said on the app that it had been delivered and then suddenly the next day a Hermesman showed up at my door and pressed a paper into my hand and said that I had to sign it cuz his German was so bad so I couldn't understand anything and cuz I was so scared I just signed it which I really regret right now I went home several times and the doorbell was on nothing was broken they didn't even ring the bell they just left it with the neighbor the service is really bad