Zelle

Zelle is the fast, safe, easy way to send money to friends and family.

App stats

Version: 8.9.0 (Last updated: 2024-10-10)
Creation date: 2017-09-12
Permissions
Identity: find accounts on the device
Contacts: find accounts on the device, read your contacts
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: read phone status and identity
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • change network connectivity
  • full network access
  • control Near Field Communication
  • control vibration
  • prevent device from sleeping

Other platforms

Zelle App Guide For Beginners (v1.2.3)
5.00 (3) 670
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App summary

Zelle® has partnered with leading banks and credit unions across the U.S. to bring you a fast, safe and easy way to send money to friends and family. Money moves quickly - directly from bank account to bank account. If your bank or credit union offers Zelle, you already have it in your mobile banking app or online banking – if they don’t, the Zelle app will make it easy for you to send money to enrolled Zelle users that already have access through their financial institution.

Zelle. This is how money moves®.

Using just your recipient’s email address or U.S. mobile number, you can settle up simply and safely with almost anyone you know and trust. Even better, Zelle does not charge any fees to use the service. (Mobile carrier or bank fees may apply).

GET STARTED:
1. Download the Zelle app.
2. Enroll using a Visa® or Mastercard® debit card linked to a U.S. checking account; or
3. Enroll your U.S. checking account by using your online banking username and password, if your bank supports this feature*.
4. Choose a person to pay, or request money from, by entering their U.S. mobile number or email address.
5. Confirm the amount and hit send. If they’re already enrolled with Zelle, they’ll typically get the money in minutes. If they aren’t, they will be notified and can follow a few simple steps to complete the payment.

*Some banks allow customers to enroll in the Zelle app using their online or mobile banking username and password.

Zelle and the Zelle related marks and logos are property of Early Warning Services, LLC

You must have a bank account in the U.S. to use Zelle.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • Glitches prevent users from creating or entering a password.
    • Unable to log in or consistently access the app.
    • Error messages are vague and unhelpful.
    • Frequent crashes and compatibility issues with certain devices.
    • Poor customer service experience.
    Most mentioned
    • Keyboard issues during password creation.
    • Inability to create an account or log in.
    • Error messages while trying to process transactions.
    • App frequently glitches or logs users out.
    • Overall frustration with usability and functionality.
    User reviews
    *After getting no reply or acknowledgement from Zelle, I've dropped my rating to 1 star. When first installed, it worked great. After a phone software update, it wouldn't recognize my account. Uninstalled and reinstalled, set up my account fine right up until it asked for a new password. I can't get the keyboard to appear, and whatever is flashing on screen is so fast I can't read it. A glitch that needs repair? I have a $500 payment in limbo because of this glitch! FIX IT, PLEASE!!
    by Ray Osborne, 2024-11-29

    Just tried to sign up, and followed the prompts after seeing that my bank wasn't listed....got as far as entering my name and creating a password, but as soon as I click to enter a password the app makes my keyboard dissappear. I've already put in my debit information and verified my email and phone number... but I can't go any further if I can't create a password to log in. Super frustrating!
    by Kathi Springer, 2024-11-05

    Zelle sucks! My bank wasn't listed so I hit the button that implied so. I was asked to enter my debit card info and address. Every time I tried, I got a black screen with an error that said "unable to process" with a button that said "try again". I tried 6 times. I uninstalled/reinstalled and tried again to create an account and they permanently locked it. The developers are incompetent. I swear the 5 star reviews are fake.
    by Joanna Wideman, 2024-10-31
    View all user reviews

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