iCSee is a monitoring security software
Total ratings
3.22
(Rating count:
97,755)
Review summary
Pros
- Good video quality from the camera
- Stable performance when working correctly
- Functionality of the app is free without cloud storage
Cons
- Frequent pop-up ads and aggressive push for cloud storage
- Poor customer service and lack of response from support
- App often disconnects or fails to stay connected
- Difficulties with recorded video playback and access to stored files
Most mentioned
- Issues with ads and cloud subscription prompts
- App performance problems including freezing and disconnection
- Frustrations with lack of customer support
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User reviews
Recent rating average:
1.20
All time rating average:
3.22
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-01 | Sammy S | Iv turned off all notifications and you still get pop ups on your screen to buy the cloud service. I might have purchased it but not after the frustration they caused while using this useless app and camera.. You know the problem you're the one putting the pop ups on there in the first place you can remove pop ups SMH any time you want to | |
2024-09-27 | Scott LaCroix | The app is clunky and difficult to figure out. The worst part is it loads full screen ads when you first start, with a startup delay. Some of those ads are malware click bait "YOUR PHONE IS INFECTED" ads. I'm probably going to throw away the cameras and get new ones with a more reliable app that doesn't use malware beg screens, I'm really disappointed with this. It's a shame because the cameras are pretty good for the price | |
2024-09-24 | Angelo J Richetti | This App is horrible I've had it just about a year and it's the same old BS over and over again.. freezes up..takes way to long to post any videos..and cuts off in the middle of watching recorded video...I really need to find something else I have already more than once contacted ICSEE and it's the same old story it will be fixed and never does... really fed up with this app I use my cameras for security reasons I can't have this going on | |
2024-09-20 | Edward Parker | I I'm trying the app again to determine if improvements have been made. One problem that continues is the changing the site one may try to obtain is difficult due to being transferred to a site that attempts to sell TV subscriptions. One can work around the TV subscriptions but it's not easy. Until I determine there is an easy way to sign up for ICsee without going through an obstacle course of subscriptions that has nothing to do with the cameras. At that time, I will perhaps change my rating. | |
2024-08-29 | Adrian Stock | This app is what it is. The only major issue I have with this app is the developers push to make you buy their cloud storage and there is nothing you can do to stop. Setting up you own cloud storage for free is very easy using the data stream from the cameras BUT you need their ad driven software to set them up. With each update they make it harder and harder to turn off the advertising To the developers I'd suggest to tone it down with the ads. Let us opt out. | |
2024-08-12 | H Nguyen | Sneaky app. It worked for couple days with storage in SD card. The cloud option kept popped up and disable SD card. No matter your support tech said, a lots of people complained and had the same problem. Also icsee asked to format the SD card icsee control the SD card I will not be able to use it in any devices like camera, computer etc... Cheating app. | |
2024-08-10 | Michael | I wrote a previous review bring 5 stars. The app somehow stopped working and dose not render my cameras live view or I can't access any of the video that are stored on the SD card. It stops loading at 99% and then a dialogue box appears saying "network timed out". I have never had a problem up until the recent update. Please help and fix. | |
2024-08-10 | ay od | I have been using this App with little issues that are manageable. Recently, on Aug 7th, the app will not log me in. It says "server error". Later it did after several hours. Few hours later I got the Aug 8th update. After the update, I could only see 4 cameras out of many. Surprisingly, the 4th is a faulty camera that had been removed from my account since last year. It is also strang that I still receive notifications from other cameras not currently displayed on my device list. Help | |
2024-08-08 | Diana Poist | The CHINESE a-holes who run this app kill your feed all the time, and reset your ad preferences so it shows ads on startup. Don't use this app or any hardware that requires it, or you'll be cursing like me. I just have one thing to say to the developers ... 🖕 Their passive aggressive replies to user issues tells me everything I need to know. I get it. It's everyone else's fault the app sucks. And your data goes to communist China. 🤬 | |
2024-07-22 | Jake Houts | Zero customer service. Tried contacting them through Amazon and the app chat weeks ago and no response still. It works well besides one of the cameras keeps turning smart alarm off by itself so it doesn't alert of movement. Can't view videos on the sd card without purchasing their "cloud" storage. Tried the in app "support" 20 times in a month with zero response yet... |
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