Track time, quote & invoice jobs
Total ratings
4.26
(Rating count:
404)
Review summary
Pros
- User-friendly interface for time tracking and project management.
- Good for recording daily activities and expenses against projects.
- Easy invoicing and project setup.
- Convenient for small businesses and consultants.
Cons
- Frequent crashes and bugs, especially with the timer functionality.
- Poor customer support and slow response to issues.
- Location tracking feature often doesn't work.
- Inability to view or copy time entries easily across multiple days.
- Constant reauthentication issues and logging out problems.
Most mentioned
- Issues with the timer functionality.
- Problems with location tracking.
- Poor customer support.
- Frequent crashes and bugs.
- Usability challenges when managing multiple projects.
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User reviews
Recent rating average:
2.00
All time rating average:
4.26
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-06 | Steve Crowe | It's fine for micro businesses but if you have a number of employees working across multiple projects it just can't handle the volume of data. We've been using Xero Projects for 9months now and early on we contacted Xero Support as we are unable to run a Project Details report to view a breakdown of project spend. Xero have told us that "the team's workload is extremely high and priority is given to issues affecting multiple customers" - that was 3months ago! No customer support available.... | |
2024-07-16 | Alex Chong | Just waiting for it to go wrong again. The latest update has this problem with the timer. First time I used it, I stopped the timer, it took me to the next page to allocate this to a project but the program crashed. Restarted the Projects App and applied the time to the job ok. Now the timer is just sitting in the "quick notification" up top and won't clear. **2 years later, still not fixed. | |
2024-06-18 | Andy S | Still an awful experience. At least you can copy a time entry now, but pasting blindly onto a date is too clunky. how about a 'repeat day', and 'repeat week' button? | |
2023-09-29 | Matthew Hawkins | Constantly forks a browser to reauthenticate. If you try to save time, it says it can't save but saves it anyway. Can't view time 2+ weeks ago, can't view hours at all. Location is often out by a lot, which is not good when billing by the hour and evidencing it. Everyone seems to have this same experience. Wish Google would allow 0 stars. | |
2023-09-22 | Joshua Strydom | The app tells me it hasn't saved my time, I then close the app and return to it and it's saved the time, and the 17 other entries that it said it didn't save. | |
2023-09-21 | Alice Mobbs | Constantly logs out in between use, requiring full re-login and authentication. Then despitecorrect passwordbeing entered, it goes in an endless loop of login > reset password > login etc Needs function to print weekly/fortnightly hours reports, with weekly subtotals | |
2023-06-26 | James Weda | Worst software and worst company I've ever dealt with. They have designed an app which is absolute junk. Charge a premium price tag. Then don't give any support or even read the issues with the software. There are literally hundreds and thousands of complaints and idea written in their 'ideas' page for the app. Not one idea has been address or even looked at. Absolute rubbish service. It's very simple, Xero is good and easy for accountants. To everyone else, the products and services are rubbish | |
2022-08-16 | huw dent | It needs a more tabular interface for time entries. Takes too long to do timesheeting and you can't see week overview while entering time for a task. | |
2022-06-01 | Ant | App was great, made invoicing so easy with the location tracking feature but it's no longer working. That was the big plus about this app and now I'm getting ready to uninstall. Doesn't seem to be a fix coming from xero any time soon. | |
2022-04-24 | Mark Biggelaar | project timing all in one database perfect. easy to setup and so simple to use. as a xero user that used 4 different apps to navigate business this is fab! |
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