WhatsApp Business

Simple tool for businesses to talk to their customers.

Total ratings

4.38 (Rating count: 14,788,571)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • User-friendly interface
  • End-to-end encryption for privacy
  • Reliable for messaging, voice, and video calls
Cons
  • Frequent app crashes and glitches
  • Issues with storage management and clutter
  • Problems with status updates and broadcast messaging
Most mentioned
  • Audio/voice note feature takes too long to start
  • Difficulty in managing contacts and broadcast lists
  • Account blocking without explanation
See reviews for WhatsApp Business on Google Play Store
Upgrade to see all 34 reviews

User reviews

Recent rating average: 2.20
All time rating average: 4.38
Upgrade to see all 34 reviews

Rating filters

5 star
18% (6)
4 star
15% (5)
3 star
26% (9)
2 star
18% (6)
1 star
24% (8)
Date Author Rating Comment
2024-12-01
Arbiter Electrotech
Whatsapp can bother me everyday to advertise with it but can't add simple method to backup and restore chat. Why do I need to uninstall and reinstall to sync with old phone. Just add a damn restore button. And everytime you verify number, you just make wait time longer. What the hell are you trying to pull. You can implement security without being a PITA.
2024-12-01
shiza irshad
I’m really disappointed with the new update.The archive feature,which used to be at the top,is now at the bottom,making it harder to access.Also, when a msg comes from an archived chat, it pops out of archive,which is really confusing.I also feel status box is now too large and looks odd.These chnges make the app less user-friendly.I would appreciate it if the previous design could be restored or improved.It feels like the design is copying features from other apps,and it’s no longer as unique.
2024-12-01
Johanna eunice Beleme
I don't know what's wrong with your app. Each time I send a video either inbox or on my status, it'll be green and no one is able to see it. It won't even have sound. And then, you decided to change the colors to black. Why ??!!! Please, fix this. I can't even use my WhatsApp properly anymore Or you just want us to leave and use telegram only !
2024-11-29
Timothy
I am so loving this app right now; I always had troubles with too many contacts and groups in my phone but with the recent update, I can now arrange them with labels. I honestly think it is kind of cool Not only that, the messaging, voice calls, video calls, the sticker feature e.t.c. makes it even more exciting than any other messaging app and yeah the privacy also is kinda good.
2024-11-29
Nu Horizon
1) Pl introduce a feature for customised 'Read Receipts' wherein we can individually pick the contacts for whom we can keep the 'read receipt' on & off selectively. 2) Option to pin at least 6 to 10 chats is a need of the hour 3) 'Create ads' pop-up won't go away without clicking on the close button!!! It FORCES you!!! Can you at least ensure it disappears after a minute? Thanks
2024-11-27
Emmanuel Omazi
I don't understand what is wrong here with the recent updates. Every time I try to post on my status or send out a video to someone, it takes forever to load up. I end up waiting for so long and if I try clicking other things or trying to edit it doesn't respond and would end up telling me WhatsApp Buisiness is not working well advising I close the app
2024-11-26
Nitin Kedia
As a long-time user of WhatsApp Business, I have always valued its simplicity, reliability, and user-friendly interface. However, my recent experience with the platform has left me extremely disappointed and frustrated. Without any prior warning or explanation, my account was abruptly blocked, leaving me unable to access my messages, contacts, and crucial communications. This arbitrary action by WhatsApp has not only caused significant inconvenience but also raised serious concerns about rights
2024-11-24
olawale esther
I'm wondering if this is my phone's issue, but I'm not sure it is because it happened after the recent update. My WhatsApp folders (images, videos, docs and gifs) suddenly disappeared. I've tried eberything I could but I can't find a solution to it. I have this folders prior to my recent update. Please I need a response to this. Its really upsetting.
2024-11-23
Divine Christian
Can you guys work on the status issue,a just now status doesn't come to the top anymore it's not making sense. It takes forever before a picture or video is uploaded to my status. The voice recording takes almost a minute before it actually starts recording. I even unistalled and reinstalled and same thing keeps occurring. This app is something else
2024-11-22
Rivaldo Mateka
"I've been using WhatsApp for a while now, and overall, it's been a great messaging app. However, there's one feature that's been missing for me - the ability to share audio files like WAV or MP3 directly. As a creator, I'd love to be able to share my content, including links to my channel, with my friends and family easily. Hopefully, the WhatsApp team will consider adding this feature in the future. Despite this, WhatsApp remains a solid choice for messaging.
Upgrade to see all 34 reviews