Westlake MyAccount

Manage your Westlake loan by paying your bill, getting a payoff quote, and more!

Westlake MyAccount: Manage Your Westlake Loan

"Westlake MyAccount" is an Android app that allows Westlake Financial Services account holders to manage their loans efficiently. Users can pay bills, set up recurring payments, view payoff quotes, and update their information directly from their phones or tablets. With an easy registration process and access to existing accounts, customers can enjoy a seamless experience in handling their financial needs on the go.

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App stats

By: Westlake Financial Services

Users: 767,245

2.52K

Rating: 4.07

(7,036)

0.01

Version: 5.2.1 (Last updated: 2024-12-16)

Creation date: 2014-02-24

Email: We*****@westlakefinancial.com

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: directly call phone numbers

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Wi-Fi connection information: view Wi-Fi connections

Other:

receive data from Internet
view network connections
pair with Bluetooth devices
full network access
control Near Field Communication
control vibration
prevent device from sleeping

Ranking

# 69,519 ▼ 48

Other platforms

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App summary

Analyze keywords

Westlake Financial Services account holders now have access to manage their accounts directly from their phones or tablets. Westlake MyAccount offers customers the convenience of making a payments and even setting up recurring payments through this application.

MyAccount customers can register for their account through the application or use existing logins if previously created through the Westlake MyAccount website (https://myaccount.westlakefinancial.com).

FEATURES:
• Pay bills
• Sign up for recurring payments
• View Payoffs
• Transactions
• Updating information

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

App is easy to navigate and has a straightforward design.
Allows for making payments and checking account history.
Generally functions well for most users most of the time.

Cons

Frequent login issues and crashing upon use.
Problems with customer service, including lack of live support.
Complications with payment processing, such as errors and overdrafts.
Inability to pay early or turn off autopay, leading to unwanted transactions.

Most mentioned

App crashes and has login issues.
Frustration with customer service and support.
Problems with making payments and handling errors.
Concerns about billing practices and unexpected charges.

User reviews

Autopay did not charge me when it was supposed to, making my payment late, and when I tried to talk to customer service about it I could not reach a real person. The website lies and said there's a live chat if you log in (there isn't) and the customer service number is completely automated with no way to transfer to a live representative. How to send them an email. 0/10 experience so far.

RakkuGuy, 2024-11-08

The appe works great for 90-95% of the time, but if it gets glitchy, just pay through the site, and if it says an error code or similar, check your bank account before you send another payment, and that'll let you know if it went through, so that way you won't accidentally make a double payment, and problem solved. Just a tip.

curtis wilson, 2024-10-16

Westlake Financial will rob you blind if you don't keep an eye on your account. Especially when you're close to paying off your contract. Just so they can keep you still paying. At first they started taking an extra 106 out of my actual monthly payments. Then all of a sudden they started taking a extra 108, making it 214. They'll keep doing this once you get closer to paying off your vehicle, just so they can keep you locked in that contract for a while. Becareful using this company..