My VNPT

My VNPT is a customized customer service application.

My VNPT: Convenient Customer Service App

"My VNPT" is a mobile application designed for users to easily manage VNPT services, providing real-time updates on packages, account details, and special promotions. With it, you can oversee your mobile service, internet, TV, and more, plus enjoy member benefits. The app allows for ordering services and connecting with customer care support effortlessly, all for free on VNPT’s data network.

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App stats

By: VNPT MEDIA

Users: 6,567,076

28.83K

Rating: 2.98

(39,331)

41 new ratings

Version: 3.3.11.Prd (Last updated: 2024-12-20)

Creation date: 2015-04-27

Email: va*****@vinaphone.vn

URLs: Website ,Privacy policy

Permissions

Identity: find accounts on the device

Contacts: find accounts on the device, read your contacts

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: directly call phone numbers, read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

directly call phone numbers
receive data from Internet
view network connections
pair with Bluetooth devices
change network connectivity
disable your screen lock
full network access
change your audio settings
run at startup
draw over other apps
control vibration
prevent device from sleeping
modify system settings
read Google service configuration

Ranking

# 16,709 ▲ 21

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App summary

Analyze keywords

My VNPT - CONVENIENCE, TRANSPARENCY, LOTS OF OFFERS
My VNPT is a mobile application that helps users use and manage VNPT services quickly and conveniently. The app timely updates you on packages tailored to personal needs, new services, and practical promotions, including many special promotions for My VNPT users.
Using My VNPT helps you with:
- Online management of VinaPhone’s mobile service account, get information about current packages, expenses, detailed history of calls/messages for the last three months.
- Online management of Internet, MyTV, landline phone services.
- Enjoy member benefits of VinaPhone Plus.
- Order of internet and television services, mobile packages... instantly on the app.
- Easily find support information, chat and talk with customer care staff, and submit online support requests.
MyVNPT is completely free for VinaPhone 3G/4G mobile data service.
You can also access My VNPT website at https://my.vnpt.com.vn.
For more information, please contact our hotline 18001091.
Official Fanpage: https://www.facebook.com/vinaphonefan/.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Cons

App frequently crashes during login and transactions.
Poor user interface and confusing layout with too many ads.
OTP feature often fails; users cannot receive or input codes in time.
Many functions do not work, including transaction history and account information display.
Inaccurate information about account status, such as balance and data availability.

Most mentioned

App crashing while logging in or during transactions.
Poor user interface and confusing design.
Failures with OTP codes preventing access to services.
Inconsistent account information displayed in the app.

User reviews

I tried to top up my account, got charged and yet received no top up or even a notification. The support I contacted was asking for a screenshot proof which should be something available to see on your side or partner's using Sim's details, no? This is genuinely unfair...and unkind. Especially when you don't know, remember or have the payment proof screenshot