Harley-Davidson® Visa Card
Harley-Davidson® Visa Card – The Only Card Built for a Rider!
Total ratings
3.19
(Rating count:
689)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
Cons
- Frustrating login process with frequent errors.
- Technical difficulties that often require reinstallation of the app.
- Inconsistent functionality, especially with the rewards section and payment options.
- Lack of biometric login options, despite previous availability.
- Poor customer service experience and support.
Most mentioned
- Issues with the login process, including security questions and not remembering devices.
- Frequent app crashes or difficulties accessing features.
- Dissatisfaction with the rewards program and its accessibility.
- General feelings of frustration and stress when using the app.
- Desire for previous app functionality, particularly fingerprint login.
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User reviews
Recent rating average:
1.30
All time rating average:
3.19
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-21 |  | | So hard just to get in to the app. I know you need security but a key pad instead of passwords an IDs that don't work logging in is just to much trouble to many error messages trust me when it tells you that you are spacing your password and there is NO spaces. So aggravating |
| 2024-10-05 |  | | Every 6 months or so, this app stops letting you access it. It has to be un-installed and re-installed so it can be used properly. Starting to get very annoying. I think I should close this account. |
| 2024-09-25 |  | | Wish I could give zero stars. This is a terrible app, with terrible customer service if you need to call. My worst credit card experience to date. As soon as I pay my balance, I'm cancelling this card. The points just don't justify the stress of dealing with these amateurs. |
| 2024-05-24 |  | | This is the worst credit app I've ever dealt with. My account has been locked twice for suspicious activity and seems to have technical difficulties every time I try to log in. Makes trying to make a payment impossible and very frustrating. Not to mention, when I call to see what's going on, I get transferred a lot. Please do better. At this point, I'm looking forward to paying off my balance and closing this account. |
| 2024-03-27 |  | | Not good. The accounts sections to specify where the money is coming and going are so small, that mistakes are very easy. You can't delete accounts to pay from once you added them. I mean you can, but i have never once been able to cuz The screen NEVER loads. Plus can only access by going into make a payment. You can't set a default account like you can in many others. So mistakes can happen there too. No confirmation page to review before processing. A lot of basic things over looked. Terrible. |
| 2023-08-27 |  | | The login process is a big issue! I like the 3 step process of verification but I really wish the app would actually open on the first time every time. I have to restart the log in process multiple times until I get lucky and the app actually turns on/opens. When the app actually opens, it's a great app! Please FIX the login so people can use the app!!!!!!! |
| 2023-03-04 |  | | Always experiencing some sort of "technical difficulty" on this app. With a multi-billion dollar such as US Bank, I expect something to at least work. BTW, I'm using an Android device and if there is some sort of fix or solution, it's not being posted. Even experience "difficulty" when trying to log on using a computer. When you are finally able to make a payment, there is no confirmation number. |
| 2021-08-08 |  | | The rewards part of the app has never been easy ... but now it just spins non-stop. Can't access our rewards. Don't even try to use them real time! Cost us $500 at the dealer because the app wouldn't work real time, so we had to pay without getting to use the rewards. What's the point if you can't use them?! Take lessons from Capitol One, AmEx, etc. on ease of using rewards! |
| 2021-05-17 |  | | The login experience is frustrating as it never remembers my device. I would also like to be able to view my rewards points in-app. Update: Moved to 4 stars due to fingerprint scan increasing ease of access. Update: The app is broken again. Will consistently freeze at login screen. It's just not smooth or user friendly. Moving to 1 star, tired of not being able to move from the login screen, none of the buttons will work. |
| 2021-04-16 |  | | Button to remember this device and it never does. Download statements and the files are corrupted and won't open. Not happy with the app at all. Other than being able to check balances and make online payments the rest is useless. I've given the app time in the hopes of corrections but nothing has changed. |
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