TruHearing App

The TruHearing app gives you everything you need to enjoy your hearing aids.

Total ratings

3.04 (Rating count: 1,949)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Allows control of volume and settings for hearing aids
  • Provides battery level indication for hearing aids
  • Helps in adjusting settings for different environments
Cons
  • Frequent Bluetooth connectivity issues
  • Settings are not retained after charging the hearing aids
  • Inaccurate battery usage reporting
  • App resets activity tracking unexpectedly
  • Limited directional hearing controls
Most mentioned
  • Bluetooth connection problems
  • Inconsistent battery level readings
  • Difficulty retaining settings
  • App lacking advanced control features
  • Need for better compatibility with Android
See reviews for TruHearing App on Google Play Store
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User reviews

Recent rating average: 2.30
All time rating average: 3.04
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Rating filters

5 star
8% (2)
4 star
4% (1)
3 star
29% (7)
2 star
42% (10)
1 star
17% (4)
Date Author Rating Comment
2024-12-12
Angelgirl, Ginny's little girl
This app stops, telling me Bluetooth not connected, however my phone settings says its connected. Sometimes clicking on volume or right and left settings, it won't do anything, the icon for each hearing aid is not even showing. FIX IT! I PAID $900 FOR THESE, I WILL TAKE THEM BACK. 12/11/24- Why is it when I set it to where I want each aid, it goes back to where the Audiologist set it, sometime daily,said don't touch it, she does not like the app either, stated I could use the aids without it?
2024-12-07
Sabrina
For Android Phone: Hearing Aids disconnect frequently; Have to re-sinc hearing aids frequently; Have to re-start Android to sinc hearing aids. Have to sinc each hearing aid. Does not sinc both HA's simultaneously. EXTREMELY pricey hearing aids for all the bells and whistles to be this much hassle and inoperable for Android phone! FYI....My "Connectivity" is NOT the problem. Fix the App or the Hearing Aids!
2024-11-07
Theresa Martinez
I wanted this app so that I could hear my phone calls through my hearing aids. I have trouble hearing callsp even with my hearing aids turned up. It doesn't work, I can't hear the caller even with all volumes (phone & hearing aids) on max. I tried it on 3 different android phones. The other items work well. My audiologist tried but it still didn't work.
2024-11-05
Allen Moon
I am having problems with my hearing aids staying connected to Bluetooth. I have to delete the app, reinstall and reprogram every morning with Bluetooth. This is annoying and problem started a few days ago. Plus the battery on the right side is 20% weaker than the left. Plus I can NOT connect with the app, telehear app. never got a number to do so
2024-11-01
Vicki T
I have had to reinstall the app several times. (I have had it less than a year) It loses bluetooth connectivity often. Sometimes it will come back sometimes I uninstall/reinstall. (And yes I try turn Bluetooth, which I never turned off, back on. Doesn't work.) My Wellness is finicky. Sometimes it works sometimes it doesn't. I actually laughed the day I checked after wearing them for 5 hours and it said I had worn them for 0 minutes but somehow I was able to get 1 minutes of activity in.
2024-09-05
Harry Steinke
First impression Just got new aids yesterday. App is so so. Why is directional hearing limited to the universal mode. Seems like having that avail when using noisy env would be really useful. Direction, left goes just left, right just right, back just back, front goes 180. How about a direct front? Bluetooth has been glitchy, kept dropping and picking up as I walked. So far I'm not overwhelmed. Only slightly better than my aids and app that I got 5 yrs ago. Expected more.
2024-08-28
Trish Van Housen
This app works flawlessly with my Signia Premium 5 SP BTE LI hearing aids as far as setting volume, choosing a program and setting direction. I've only had them a few days, but I'm not sure the battery level indicator is accurate. As long as I charge the HAs every night, it won't be a problem. **Update: After more than a week of using this app, I have discovered many bugs. I've had to restart my phone often to get my hearing aids to work properly.
2024-07-01
Karen Morrison
Have to set direction EVERY time I put aids in. Can't it remember as I use the same direction every time? Just got back from lunch where I manually adjusted louder. I went into the app to turn them back down and it didn't show that I had changed them louder and direction wasn't where I put it before lunch. So now I'm wondering if the direction changes at all. Not happy.
2024-06-10
Wayne VooDeux
I can't believe you pay this much and don't get a microphone you can use as your Bluetooth to your phone. This app should read the last setting that I had before I put them on the charger and apply that should be a memory setting. They are much better than regular amplifiers I don't get much feedback, they have helped my hearing.
2024-05-30
Glen
I don't like it when it goes into Auto mode or when I select directional hearing, the volume goes down, making it really hard to hear. I like being able to reduce the sound coming from behind me when in a noisy environment but there is just not enough level. Can you fix this please?
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