Scooter's Coffee
Pay or scan. Order ahead. Earn free drinks, status, and exclusive rewards!
Total ratings
4.64
(Rating count:
2,668)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Rewards program is fantastic
- Easy to make new orders
- Convenient for finding locations
Cons
- Inconsistent login issues after updates
- Frequent bugs and glitches leading to wrong orders
- Limited options for tips and payment methods
- Lack of functionality for viewing previous orders and account balance
- Gift card integration does not work
Most mentioned
- Issues with the latest app update
- Problems logging in or receiving email verification
- Frustration with order accuracy and app errors
- Desire for better payment and reward tracking features
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User reviews
Recent rating average:
2.20
All time rating average:
4.64
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-27 |  | | I love Scooter's and I order here almost daily, but this app has issues. #1, why do I have to enter the store every time? I have it set as my favorite store, and it has my location, but still have to go thru that every time. #2, glitches. For instance, just yesterday I ordered a coffee and a sandwich. When I got to the store for pickup, it had me in there twice. They fixed my order of course, but I'm sure it's a pain in the @$$. Not an app issue, but I'd love more sugar-free options! ❤️ |
| 2024-11-12 |  | | UPDATED NOV. 2024! Is anyone else having trouble getting the email to sign in? I haven't received any link, and it's been a couple of hours. I even tried making a new account. It hasn't sent me anything. After getting the above problem solved, I haven't had any problems with the app. Wish they would bring back Scoot's. Not liking the Red Bull. Other than that everything is great. |
| 2024-11-07 |  | | Love the shops- the App is GARBAGE. Every time there is a special event going on the app refuses to load. I missed the candy land wheel because the app would never open! The code is a mess -doesn't work on Wifi if you have a firewall. I have to use data just to view the app. Also needs massive cleanup. Can't switch dirty chai smoothie to decaf. Can't say you want less shots for anything. NO BREWED DECAF IN APP!! I visit far less often than I used to bcs the app makes it frustrating to do so. |
| 2024-10-26 |  | | Every time we use the app our order is wrong. Not only that but there aren't options for everything they offer on the app. We got the app to get points easier but honestly it's better without the app. On top of this their system is always down and you can only put your points in manually FOUR times. So you never get your points. |
| 2024-03-09 |  | | I have not been able to log in since the update! why cant you just send log in codes like everyone else does??? I even tried opening a new account with a different email, same thing. Uninstalled app, reinstalled, again. It goes from the link in email, to the Google store, you click the continue in app and it just goes back to saying they sent a link to the email. Over and over and over. |
| 2024-03-02 |  | | Latest update failure While the upgrade process went well, the actual use of the app is a failure. First, I can no longer see past orders, even the order I placed today. Second, I could a "failure to process" an order twice, and the suggestion was to reload. I did that the first time and processed my order again. Same result. I then looked at my CC transactions, and both went through, even though I got an error on the app. The local cashier could not cancel one, so I got double orders. PIA. |
| 2024-02-29 |  | | Edit: it appears they've fixed the app, so I'm upping my rating. This app was great until the latest update. Now I can't even login as they've gone "passwordless" and it causes an error when I try to login. I had a reward in my account and now I can't access it and have no idea when this issue will be fixed. Incredibly frustrating. |
| 2024-02-27 |  | | I like the app although I miss the 10% tip option. However, today's update is a disaster. When I click on the link to their account confirmation page, nothing happens. As their help page instructed, I deactivated my account and recreated it in the app. I still can't login. This is beyond frustrating. They should have known about this before releasing the update. From what I've read, I'm not the only one with this problem. |
| 2024-02-27 |  | | Regarding the updated app: failure at all points. The sign in process is not seamless when you have to use a whole other app to log in, and it takes 15 minutes to get the email. I finally got in and tried to order, and it took extra steps to just get to the ordering part. Once there, I tried to select a drink... and it displayed the app coding. So I drove to scooters, ordered, and tried to scan and pay to no avail. Try testing an app thoroughly before rolling it out to the public, devs. |
| 2024-02-14 |  | | I actually really like this app. It is easy to use the rewards program is fantastic. But when it was updated, they took away the ability to see past orders and all I can see now are the charges. This has caused a problem multiple times for me as I haven't gotten what I was sure I ordered and have no way to prove it so I eother have to take what I don't want/like, or order again and waste money. If not for that, this would be a 5 star rating. |
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