"Air Transat | Flights & Travel" is a comprehensive app designed to assist travelers before, during, and after their journey, providing vital information about flights, baggage, and services. Users can access boarding passes, receive trip notifications, and manage inflight services while enjoying additional features such as destination support and free calls to the Transat team. Experience seamless travel with Air Transat at your side.
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Air Transat is with you before your trip, at the airport and at your destination. Bon voyage!
Discover the many advantages of the Air Transat app: • Let us guide you every step of the way • Plan your trip with information on baggage, travel documents, inflight services and more • Get relevant notifications about your trip • Quickly access your boarding passes and travel documents • Add inflight services • Check the status of your flight • Book flights, packages and à la carte accommodations
At all times, benefit from Transat information at select South destinations: • Representatives’ schedule • Welcome session • Airport transfer time • Stay connected with the Transat team at your destination using our free call service*
*Free calls require a WiFi connection; otherwise, standard data rates apply.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
The app provides updates and information about the user's travel.
The option to contact customer service via phone is noted as helpful.
The app has a countdown feature to the trip, making it easy to see trip details.
Cons
The app frequently fails to recognize reservation numbers, making it difficult to manage bookings.
Users report issues with displaying boarding passes and encountering errors during check-in.
Many have commented on the app being confusing, slow, and buggy with various functionalities not working as expected.
Most mentioned
Issues with app functionality such as not recognizing bookings.
Challenges with accessing boarding passes or required information.
Frustration over having to re-enter information multiple times.
User reviews
Check in was bugged (autofilled info BY THE APP was considered empty, had to retype manually), boarding pass button redirected to a broken link, seat assignments and luggage allowances didn't update after paying. Customer support said they don't have access to the check-in system so can't do anything. The app had one job and failed miserably.
Great, got there safely (the main thing) and vouchers for the delay. Thanks to the pilot! Flying is an art especially through turbulence. Thankful three are people who are skilled at aircraft flying.
This airline is so underrated. I don't understand why they don't try to improve their image. The aircraft is much newer than its competitors, the food was cold but more nutritious, and the customer service on the plane was better. the front desk staff seemed unknowledganle about whether flex cabin gets a meal and she seemed easily flustered, which I'm attributing to her personal traits, but boarding on and off was good, and flight option and cost was better than others. Will be flying again.