POPLOOK - Modest Fashion Label
POPLOOK.com - Your online Hijab Fashion Destination
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-03-06 |  |  | can be better. lag and slow. Disturb my shopping experience. just to put item in a cart took almost 10 sec, everything have 10 sec lag. super annoying as a buyer to face this |
| 2024-03-01 |  | | The app is very laggy! It was okay prior to the updates. After the latest update the scrolling isnt smooth and it takes forever to load the pictures. You know there's a problem when customers resort to the website instead of the app. Kindly improve. |
| 2024-02-05 |  | | I have no patience using the app. It's too slow. Please fix it. Edited: Hi Jo. There is about 10 seconds lag for every key press/action. E.g to view the item, to add/delete item in the cart, to load images. I have reinstalled the app and clear cache and data. Still the same outcome. I have no lagging issue with other shopping apps in my phone. Now I'm accessing Poplook using my mobile browser. It's faster than the app itself. Hope this clarifies. |
| 2023-07-02 |  | | Filter is not working. Super slow..previous version was better, easy to use.with this version I have to click on everything just to see details,measurement etc. |
| 2023-06-27 |  | | It's a hassle having to click on the details, measurements etc and the video doesn't work. The previous version was better when we could see all the details in one page. |
| 2023-01-31 |  | | there's always problem with payment system function. even when i changed connection from telco line to wifi, it always redirect me out from fpx for the first time that i had to wait for the reminder that they're keeping my item so i need to go back to the main interface and click on my item to proceed on 2nd try. |
| 2022-08-29 |  | | TWO things is that , when i click a product to view , and then i want to click back to see other products the app automatically closed, happens everytime i want to view a product and another one is that the app always recommend me something that i look good to wear but when i click it , the product is already sold out and the app keeps recommend the same thing every minutes ? |
| 2021-12-11 |  | | Hi, I personally love shopping at poplook. But the interface is not smooth and sometimes gave me unpleasant shopping experience. Really hope poplook can look this through, as I would love to come back again and again for the products :) |
| 2021-08-04 |  | | I am truly disappointed with POPLOOK services. How can you make the refund process difficult and hard for your customer? In the return form, POPLOOK stated that the refunded items will be refunded in store credit codes. Pandemic-wise, why couldn't you give an option to be refunded in our bank account?! The parcel also didn't come together with the return label, like ZALORA. Somehow I have to print the return form myself and fill it. I am just letting you know that I am not a repeating customer |
| 2021-02-13 |  | | Im not sure since when or what happen to this app, i try to check out but i need to log in first and it is not working... I tried many time till it annoys me a lot! Already uninstall and install back but still the same. I just go to the website then. |
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