MySynchrony

Easily manage your MySynchrony.com accounts quickly and conveniently!

MySynchrony: Manage Your Accounts Easily

"MySynchrony" is an Android app designed to help you manage your Synchrony Bank private label credit card accounts securely and conveniently. Access features like secure login, payment options, balance checks, and exclusive offers from partners, all while enjoying a user-friendly interface. Note that Synchrony Bank Savings accounts and some national brand credit cards are not supported within this app, making it a focused tool for specific account management.

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App stats

By: Synchrony

Users: 4,207,009

12.26K

Rating: 4.21

(54,852)

0.17

Version: 4.1.1 (Last updated: 2024-10-29)

Creation date: 2017-09-25

Email: ap*****@synchronyfinancial.com

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Photos/Media/Files: read the contents of your USB storage

Storage: read the contents of your USB storage

Wi-Fi connection information: view Wi-Fi connections

Other:

receive data from Internet
view network connections
full network access
run at startup
control vibration
prevent device from sleeping

Ranking

# 23,460 ▼ 13

Other rankings

#84 in Finance (Free) ▼ 1

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

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App summary

Analyze keywords

The minimum required version to use this app is Android 11 and up.

Our Synchrony HOME™ and Synchrony Car Care™ apps will be going away at the end of December, however account holders using those apps can still access all the great features in the MySynchrony app. Make the move today using the same login credentials!

Download the MySynchrony App today to securely manage the same private label credit card accounts that you manage on MySynchrony.com quickly and conveniently!*

You cannot access Synchrony Bank Savings accounts and some private label national brand credit cards on this app.

With this mobile app you will be able to:
• Log in securely using TouchID/Fingerprint Authentication
• Make payments to your account
• Check your balance and credit limit anytime, anywhere
• Review your transaction and payment history
• Make changes to scheduled payments
• Securely add multiple bank accounts that you’d like to use to pay your bill
• Explore savings, deals, and offers from our partners nationwide, online, or right in your neighborhood.
• Provide us feedback on your mobile app experience

*Private label credit cards issued by Synchrony Bank.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Basic functions like finding balance and making payments are easy to use
The app has a user-friendly interface
Auto-Pay and Paperless billing options are available

Cons

Frequent login issues and account recognition problems
Limited functionality compared to the website
Customer service is often unhelpful and difficult to navigate

Most mentioned

Difficulty logging in or using the app
Unable to manage multiple accounts effectively
Frustration with Synchrony's credit limit policies

User reviews

UPDATE Easy to use when you can log in. I know my credentials are correct. However, when I use my Samsung Pass, which HAS the correct info, it tells me it's not. I have tried everything, down to uninstalling and reinstalling. luckily, that worked. The app has so many features depending on the types of cards you have.

M H, 2024-12-05

It's great for basic functions: finding my balance, making a payment, updating account info. Beyond that, you really need to use their website, which I don't personally mind as I doubt I would use it for anything else, even with the option. However, this may be a bit frustrating to others who like more accessibility in their Apps.

Ashley Burns, 2024-12-05

Many 'store' credit cards are held and serviced by Synchrony. The app is okay; nothing special to note. The problem with Synchrony is that they will change your credit limit based on your carried balance (many stores offer '6 mo. same as cash' or 24 mo. with no interest'). This triggers the bank to lower your available credit because you carry a balance. Also, if you go several months to a year without using the account, Synchrony will CLOSE it without notice! I've had this happen more than once