Manage your StandUP Wireless account and service on the go.
Total ratings
4.30
(Rating count:
361)
Review summary
Pros
- Provides service to those in need, especially as a lifeline provider
- Good customer service experience mentioned by some users
- Reliable service in certain areas
- Offers reasonably priced minute plans
- Extra gigabytes of data provided for promotions
Cons
- Inconsistent data and minute replenishment
- Poor customer service experience reported by multiple users
- Frequent issues with app functionality and login difficulties
- Data usage reported to be higher than expected
- Lack of unlimited data options
Most mentioned
- Customer service issues
- Data and minutes not replenishing correctly
- Problems with the app's performance
- Service reliability in rural areas
- Overall dissatisfaction with pricing and data plans
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User reviews
Recent rating average:
2.50
All time rating average:
4.30
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-14 | Anthony Foster | I've had my phone for 6 months, when I ran out of minutes the last month, I topped up, after the month changed all my minutes expired, leaving me without an emergency phone. Now the service is off. I'm trying to get the lifeline benefit back. And my phone sim is locked so I can't use other carriers lifeline. I need help. | |
2024-12-13 | Brenda King | I bought minutes and the next day they turnt my phone off I ended up calling standup for 2 days with no service and still on hold!!! Day 3!!!! | |
2024-12-13 | Mclaine Sheets | Yeah so I just paid 10$ for more data. I was charged. But there is no additional data. This is my invoice # 42940991 so where the hell is it. | |
2024-12-13 | Don Ross | Worst phone provider you can possibly get and most expensive I spend over 200 dollars a month just for data that is why I'm changing providers very soon | |
2024-12-10 | Helen Logalbo | SUW doesn't provide nearly enough Data or talk minutes compared to its competitors. | |
2024-12-08 | Patricia Rivera | Very good service hen others do not work. Fast and efficient with resulting you data. I am on a tablet and have a phone number but no phone icon to answer and reivecalls. | |
2024-12-04 | Terry Mackins | The product was absolutely excellent for my needs. I recommend this app. With a 5 star rating….. | |
2024-12-04 | Rosie Castillo | Standup.Wire Was Very Good until the End But I'm Thinking of Going Back.When I receive my Other Cellphone.,, | |
2024-12-03 | Kellen | Pretty upset about not having unlimited data like before but the app shows everything going on with your account which is super helpful. | |
2024-12-02 | Audrey Guise | I am a free user and received a text on Black Friday that I would get an extra gig of data on 12/01 if I download the app that day. I followed the link and downloaded the app. I still have not been credited the extra gig and the app is not easy to login. Two stars because the service itself is ok but why lie to get people to download an app? |
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