Shopify Inbox

Sell over chat and talk with your customers, anytime anywhere.

Shopify Inbox

Download

View on Google Play Store

App stats

By: Shopify Inc.

Users: 404,900

2.67K

Rating: 4.53

(6,124)

0.02

Version: 8.41.0 (Last updated: 2024-11-18)

Creation date: 2020-06-09

Email: pi*****@shopify.com

URLs: Website ,Privacy policy

Permissions

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Other:

download files without notification
receive data from Internet
view network connections
full network access
run at startup
control vibration
prevent device from sleeping

Ranking

# 97,716 ▲ 147

Other rankings

#4 in shopify keyword 64 #7 in inbox keyword 94 ▲ 1 #30 in dropshipping keyword 44 ▲

Other platforms

Shopify Theme Detector (v1)

3.52

(23) 20,000

Not available on Firefox

Not available on Edge

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App summary

Analyze keywords

About Shopify Inbox
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can grow your business, build strong customer relationships, and spend less time on support all from a free business chat app.

USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS

Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.

Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and the Shop app
• Send products, discounts, from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations

SHOP APP
Let customers contact you from the Shop app.

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FEEDBACK & SUPPORT

For 24/7 support visit the Shopify Help Center: help.shopify.com

Thank you for using Shopify Inbox on Android. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Good concept and integration of multiple channels
Helps with direct customer communication
Positive feedback on customer service
Consistently improving application

Cons

Frequent bugs and app freezing issues
Delayed or missing notifications
Slow loading times and poor optimization
Lack of customization options for messages and domain
No ability to switch between multiple stores easily

Most mentioned

App freezes or crashes frequently
Notifications do not work as expected
Lag when typing responses
Messages not delivered or received correctly

User reviews

it's a good addition to shopify store. just be careful of scammers.

Pablo Ludwig Pimentel, 2024-11-23

Keeps saying i have a message. Then go to inbox and says no messages. This is not a business app. Worthless and can cost a business customers

Scott Galvez, 2024-11-10

Very good application and seems to keep getting improvements, would be good if the domain could be customised for when customer leaves chat and a follow up email is sent. Should use the shopify domain and not shopify chat email address 🎈😊