Samsung Members

Expert support, community connection & exclusive perks. Possibility starts here.

Samsung Members: Expert Support & Community Perks

"Samsung Members" is an Android app that connects users to expert support, exclusive benefits, and a community of fellow Samsung device owners. Discover tips to maximize your device's potential, access diagnostics, and ask questions for personalized help. Engage with others and enjoy special events and perks tailored for Samsung users. Stay connected and make the most of your device with Samsung Members.

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View on Google Play Store

App stats

By: Samsung Electronics Co., Ltd.

Users: 1,393,899,243

1.90M

Rating: 4.50

(1,674,187)

2,869 new ratings

Version: VARY (Last updated: 2024-09-26)

Creation date: 2020-06-30

Email: no*****@samsung.com

URLs: Privacy policy

Permissions

Device & app history: retrieve system internal state, read sensitive log data

Cellular data settings: change/intercept network settings and traffic

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: modify phone state, read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Wearable sensors/Activity data: body sensors (like heart rate monitors)

Other:

capture video output
delete apps
directly install apps
interact across users
display unauthorized windows
Manage media projection sessions
manage network policy
read frame buffer
modify secure system settings
receive data from Internet
view network connections
pair with Bluetooth devices
access Bluetooth settings
change network connectivity
allow Wi-Fi Multicast reception
connect and disconnect from Wi-Fi
measure app storage space
full network access
change your audio settings
read sync settings
run at startup
reorder running apps
draw over other apps
control vibration
prevent device from sleeping
modify system settings
toggle sync on and off
install shortcuts

Ranking

# 92

Other rankings

#1 in member keyword 50

Other platforms

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App summary

Analyze keywords

Discover your possibilities with Samsung Members.
In here, you'll discover just what you want, plus a whole world of other things you never knew you needed - until now :

■ Get insider tips to unlock your device's full potential

■ Easily review device diagnostics

■ Access exclusive events and benefits

■ Pose questions directly to the experts and
get 1-on-1 customer support

■ Connect and share with others in the community

(Availability and services offered above may vary by country and region)

※ Note:
This application requires network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply for network connection.

※ Privacy Policy
https://account.samsung.com/membership/policy/privacy

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Thorough diagnostic tests available for multiple device functions.
Helpful in identifying potential issues with the device.
User-friendly for running diagnostics and checking device health.
Improvement in the app's features and diagnostic capabilities over time.

Cons

Limited functionality for testing complex issues, especially with the touchscreen.
Some users find the app to be redundant or pointless.
Inconsistencies in feature availability after updates.
Concerns about privacy and data handling.

Most mentioned

Diagnostics feature
Touchscreen and hardware testing limitations
User interface complexity and non-user-friendliness
Issues with the camera app stability
Concerns regarding permissions and data privacy

User reviews

Several diagnostic tests to determine the phone is working as it should. If there is still an issue with one of the features to your device, "phone", troubleshoot by restarting your phone or updating the software specific to the feature that failed, then try again. You can also check to ensure the feature has been enabled and the necessary permissions are "allowed" for feature to work. Thorough app! In my experience, if my phone isn't working well, it's a low battery or in a poor service area.

Autumn Nelson, 2024-11-14

The touch screen test only tests if you have a dead zone on your screen, and is completely incapable of detecting more complex screen issues. My S20 double presses keys, gets stuck pressing a key constantly, sends the Swype cursor flying and moves the blinking line when I'm typing, and none of the accessibility settings will fix it. It very clearly has problems, and despite how Samsung forums recommend Manager for this issue, I truly don't understand why, since it was no help at all.

Taylor C, 2024-10-03

human interaction demands intuition. being on the same page is a good fundamental start for exchanging information functionally and progressively. otherwise pointing to tutorials and other URLs can give the whole process of device and human interaction The option of going deeper and getting smarter. real people need constant learning options. learning options should include psychologically, a rewarding experience. especially when AI is beginning to intrude on everything I said above. thanks.