Smart Tutor for SAMSUNG Mobile
Smart Tutor for SAMSUNG Mobile
App stats
- directly call phone numbers
- read call log
- read phone status and identity
- read the contents of your USB storage
- modify or delete the contents of your USB storage
- capture video output
- delete apps
- press keys and control buttons
- full license to interact across users
- manage network policy
- update component usage statistics
- read frame buffer
- read historical network usage
- retrieve running apps
- close other apps
- status bar
- view network connections
- read battery statistics
- pair with Bluetooth devices
- access Bluetooth settings
- change network connectivity
- connect and disconnect from Wi-Fi
- expand/collapse status bar
- measure app storage space
- full network access
- close other apps
- change your audio settings
- control Near Field Communication
- read sync settings
- reorder running apps
- draw over other apps
- prevent device from sleeping
- modify system settings
- toggle sync on and off
Other platforms
App summary
Description
Smart Tutor is an easy, quick and safe means of consulting for Android™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice.
Diagnoses can be requested for the following:
• Data transfer, backup and restore
• New features advice
• Software update check
• Account settings (Samsung/Google™/email/etc.)
How to get started
1. Download the "Smart Tutor" from Google play store and install on our Android device.
* From Galaxy S5, please download Smart Tutor via the Galaxy Essential widget
(this features may differ by region or nations.)
2. Make a phone call to the SAMSUNG Contact center. After agreeing "Terms and Conditions",
the phone number of contact center will be displayed.(Because it is depending on country)
3. Enter the 6 digits connection code given by a tech expert.
4. Once connected, a tech expert will diagnose your mobile.
5. If you want to terminate "Smart Tutor", please tap "Disconnect" menu.
Benefit
• Safety & Reliable
Don't worry about exposing our private information."Smart Tutor" restricts a tech expert
from accessing applications with customer's private information such as Gallery, Message,
e-mail and other throughout special features.
• Convenient & Easy
Provide remote support from our Android device quickly and easily if we can use 3G/4G or Wi-Fi.
• Features
Screen Share / Chat / Screen Lock / Application Lock
Requirement & Note
1. "Smart Tutor" works with Android OS(Above Android 2.3.6)
2. "Google Experience Device" is not supported such as "Galaxy Nexus"
3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with
your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.- Helpful support technicians who are patient and knowledgeable
- Ability to allow technicians to remotely control the phone, making troubleshooting easier
- Quick resolution of issues in many cases
- Useful for users unfamiliar with phone capabilities
- Effective in restoring settings and data without data loss
- Service inconsistency; issues may not be resolved in some cases
- Concerns about privacy and the app requesting access to personal data
- Technical difficulties with remote sessions, including app crashes
- Some users feel frustrated with the repetitive troubleshooting steps
- Complaints about specific device glitches that remain unresolved
- Helpful technicians
- Remote control feature
- Issues with messaging services
- Concerns over app permissions
- Frustration with unresolved technical problems
User reviews
Ronald Ramirez, 2024-11-28 
Vickie Robinson, 2024-11-26 
Phyllis Allgood, 2024-11-25Similar apps
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