QVC Mobile Shopping (US)

QVC for Android™

Total ratings

4.26 (Rating count: 30,681)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Offers flexible payment options, including easy pay and installment plans.
  • Users find the app faster and more convenient than shopping by phone or in-store.
  • High-quality items available for purchase.
Cons
  • Frequent crashes, freezes, and slow performance.
  • Constant sign-in issues, including session expiry and inability to stay logged in.
  • Navigation difficulties due to recent updates causing cluttered screens and confusing layouts.
Most mentioned
  • App has been glitchy and unreliable since recent updates.
  • Users have encountered issues with customer service regarding missing or lost orders.
  • Navigation issues make it challenging to find items or access account information.
See reviews for QVC Mobile Shopping (US) on Google Play Store
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User reviews

Recent rating average: 2.40
All time rating average: 4.26
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Rating filters

5 star
9% (2)
4 star
9% (2)
3 star
18% (4)
2 star
18% (4)
1 star
45% (10)
Date Author Rating Comment
2024-10-18
Eye Win
My woman was simply showing me an item on this app with her smart phone. Somehow, the item was mysteriously ordered and it was nearly $400! She cancelled within minutes after noticing. Now, there's a pending charge on her bank account from QVC in that amount, holding her money and it's been over 2 days now! She's contacted QVC customer service 4 times already regarding this, still nothing. App is in Violation of Google Play Polices due to placement of speed buy button near navigational buttons.
2024-10-14
Terri Smith-Wright
it worked great for the last couple of years. For some reason in the last several days, many of the features I depend on are no longer available. One of the worst is that I can't look at items from the show either while it's going on or from the program schedule. I have uninstalled and reinstalled the program with no success. can no longer shop on the move. I have to be on a desktop.
2024-06-26
Harvey Stone
I ordered a item from this app, they never sent it. When I call customer support, I was told the order was lost but I could buy it now for $80 more. (Bait & switch - isn't that the definition of fraud?) I refused to pay the difference. The next month I bought a different item - that order was lost. I reordered this second item - THAT order was lost. I'm wondering if they will want to sell me the replacement for 25% more again. FRAUD FRAUD FRAUD
2023-12-30
Breanna A
I'm a poor person and without any credit. I can't afford to make large purchases and haven't been able to pass a credit check in a very long time. Not a lot of places offer ways to overcome and better this situation. QVC was the exception. They were the only ones willing to allow me an opportunity to make purchases, on an monthly installment plan and without requiring passing a credit check. Not only that, but they offer high quality items. I wanted to take the time to say thanks.
2023-08-15
James Burningham
I don't like the update to your app. Everything at the bottom, and still at the top? Makes it way too difficult to navigate, and makes your screen too busy. Very hard to look at. And now, to get to program guide, I have to go to my account? The old way was much better. With the lines at the top, click on them to select what you want, with nothing on the bottom, and not taking up space from your screen. I really don't do anything much anymore because of it. Therfore not making purchases either.
2023-08-14
A Google user
This app was working fine until several weeks ago. I could get to QVC via the app but then when I would select an item to view it would say "no network connection" and "try again later". I cleared the data and cache as well as uninstalled and reinstalled the app. Now it's even worse. Now, when using the app it just takes me to an agreement page. After signing the agreement, it defaults back to "no network connection". I can go to QVC not using the app and everything works fine.
2023-03-17
Matt Horner
Normally this is a pretty decent app, besides being a bit laggy at times. However, for the past 2 days I've been unable to access my account/ order status pages in the app. I instead have to go online to be able to do this. I just checked and noticed that the app was just updated 2 days ago as well. Seems there must be some sort of bug/ glitch with this new update. All other app features seem to be fine. I would also like to see a biometric sign in option added for Android.
2023-01-10
Mk Young
App not working. Won't let me check out. Goes to white screen. I've tried uninstalling and reinstalling, but it didn't help. Wanted to buy something and it wouldn't let me checkout. Stuck on email and password page. I used to love this app, but it no longer gives me access to my easy pay billing in my account. In the past it let me view all my easy pay items with amounts and due dates. This info is no longer available. Terrible. I don't understand why they would eliminate that information!
2022-06-10
Kim Bell
Saved information makes checkout super fast. The wish list needs some improving, additional sorting and filtering options would be nice. Also, if you click on an item from your list, I wish it would take you to the actual listing for the item so you can see the details!! I can't seem to submit reviews through the app, everytime I try, it says an error has occurred. I waste my time typing it out for nothing! Please fix this!!
2022-06-09
Heidi Dubree (ForeverLadyBug)
Great app! This is a return review. When this app first came out, it continually crashed as soon as anything was clicked on. I was VERY frustrated... Well, they've fixed their bugs and it works just fine now! Very easy to navigate through. Everything is clearly labeled and easy to find what you're looking for... Honestly, I do all my shopping with my phone now, because of the app... Try this if you love QVC like we do! You won't be disappointed! 🤗
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