Public Storage

Take the stress out of storage with the all-in-one app to manage your space.

Public Storage - Manage Your Storage with Ease

"Public Storage" is a comprehensive Android app designed to simplify your self-storage experience. It offers features like gate access, bill payment, account management, and customer support, all at your fingertips. Enjoy convenience with secure gate access via your phone, timely payment reminders, and the ability to manage multiple accounts seamlessly. Get immediate assistance from the support team and discover flexible storage solutions, making it easier for you to manage your belongings effortlessly.
Install from Google Play Store

App stats

Version: 2.0.7 (Last updated: 2024-11-25)
Creation date: 2020-12-07
Permissions
Device & app history: retrieve running apps
Location: approximate location (network-based), precise location (GPS and network-based)
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Wi-Fi connection information: view Wi-Fi connections
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • full network access
  • run at startup
  • control vibration
  • prevent device from sleeping

Other platforms

Public Alerter (v2.0.0)
3.88 (33) 882
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App summary

We take the stress out of storage. Now we've made your self-storage experience even easier. With the Public Storage app, you have everything you need to manage your space in the palm of your hands: gate access, bill pay, account management, customer support and more!

OPEN GATES & DOORS:
Breeze right past the keypads at virtually every location. Just tap your phone and go. Once you’re within range of a gate, door, or elevator, you gain access to your self-storage space with a touch. So every visit to your Public Storage unit is speedier.

PAY YOUR BILL:
Monthly payments are a snap. Pay your bill or activate AutoPay with one tap. Get notified when rent is due so you’re always on time and freed from late fees.

KEEP YOUR ACCOUNT IN CHECK:
Manage one or multiple accounts and storage units, all in one place. Update your payment preferences and other settings without a call to customer service or visit to your local Public Storage facility.

TALK TO THE SUPPORT TEAM:
Get the help you need, right when you need it. Find answers to critical questions. Call for instant support from our friendly customer service team. Drop us a quick note for important, but less timely storage needs.

ABOUT PUBLIC STORAGE:
Since opening our first self-storage location in 1972, we’ve grown to become the largest owner and operator of storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we have the space you need right in your neighborhood.

With storage spaces of all sizes, there’s always a storage unit near you that lets you make room in your garage or basement, store your car or RV and find a temporary place for your furniture. Plus, flexible month-to-month contracts mean you can adjust your storage space to your short-term or long-term needs.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • Recent updates consistently break the app's functionality, especially for gate access.
    • Bluetooth access fails to work, with users getting messages that it is turned off despite it being on.
    • Users frequently experience issues with app reliability, such as inability to open gates or access their accounts.
    • The app drains battery quickly and has significant performance issues, including slowness and glitchiness.
    • The lack of customer support options within the app adds to user frustration.
    Most mentioned
    • App updates often lead to loss of functionality.
    • Bluetooth issues prevent users from accessing gates.
    • Slow performance and frequent errors are common complaints.
    • Users report difficulties with payments and account management within the app.
    • General dissatisfaction with the app's reliability and usability.
    User reviews
    Personally when it comes to the app you can take away the 1 star that I left. Your app is horrible. I have multiple units that 8 am renting, but could only see one of them and there is no where in the app where I can add my other account/unit. I can add another person to get access, but I cannot add the other unit itself, Yet I am being charged for the other one. You need to do better, you want to force everyone into this app nonsense but the app isn't functional. I think I will contact the FTC.
    by C. H., 2024-12-01

    Just had an update from public storage, but I am not able to access the gate opener. I get to a screen that gives you 2 options, which I had never seen previously before the update (access "gate 1 entry keypad" and "gate 1 exit keypad"). I then un-installed the app, re installed the app, and signed in. It's still the same. Im going to try 1 more time to uninstall before contacting the office. There's no option on app to chat with customer service either. Smh!
    by S A, 2024-11-25

    Here we go again. Went to put something in my unit only to find out i could not gain access because the app was "updated," and one of the updates was for gate access. But it is not working on my phone. I even tried uninstalling the app and reinstalling it, but no luck. Seems like every time they "update" the app, it messes up. Please fix.....and then leave it alone.
    by J.D. Bean,III, 2024-11-24
    View all user reviews

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