Postmates - Food Delivery

Local eats & grocery delivery to your door. Order your groceries with Postmates!

Postmates - Food Delivery

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App stats

By: Uber Technologies, Inc.

Users: 15,089,235

5.64K

Rating: 4.31

(224,811)

292 new ratings

Version: VARY (Last updated: 2024-12-03)

Creation date: 2014-01-28

Email: su*****@uber.com

URLs: Website ,Privacy policy

Permissions

Contacts: read your contacts

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: directly call phone numbers

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Wi-Fi connection information: view Wi-Fi connections

Other:

read TV channel/program information
write TV channel/program information
receive data from Internet
view network connections
change network connectivity
full network access
run at startup
draw over other apps
control vibration
prevent device from sleeping

Ranking

# 8,160 ▼ 13

Other rankings

#70 in Food and drink (Free) ▲ 3 #5 in deliver keyword 68 #21 in food keyword 84 ▼ 5

Other platforms

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App summary

Analyze keywords

"Delivery from your favorite restaurants, grocery stores, and more! 24/7, 365 days a year. Postmates gets you what you want, when you want it.

FIND YOUR FAVORITE RESTAURANTS
Browse nearby restaurants. Choose from a variety of selections to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order your food from any menu and add it to your cart with a few taps. Or, schedule your food order in advance for a delivery person to pick it up later. Your choice!

GROCERY, CONVENIENCE, RETAIL AND MORE
From your local favorite grocery store, liquor shops to the big beauty brands. Just Postmates it, and get them delivered in about an hour.

REAL-TIME ORDER TRACKING
Track your food order on a map as it heads your way.
See the estimated delivery time to your address.
Get notified when your order arrives.

EASY PICKUP or NON-CONTACT DELIVERY
You can order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart and go to the restaurant to get your food. Or, choose the new no-contact delivery option and go non-contact and have deliveries left at the door.

PROMOTIONAL TERMS (approved as of Apr 9)
$10 off your next order terms and conditions: Up to $10 off your next order. Offer valid when you download and log in the new Postmates app only. Tax & fees still apply. Store and offer availability based on user location. Limit 1 use per customer. Offer is not sharable or transferable. Offer only valid for 14 days from log in to the new Postmates app. Exclusions may apply. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice.
"

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Coupons and discounts available for users
Convenience of having food delivered from various restaurants
Good customer service in some cases

Cons

High fees and increased menu prices
Frequent order errors, missing items, or wrong orders
Difficulties in contacting customer support during order issues
Slow delivery times due to driver issues or delays
Limited ability to rate individual items separately

Most mentioned

Poor communication and delay in deliveries
Hidden fees and unclear pricing structure
Issues with the app functionality and navigation
Inconsistent quality of service and food
Challenges in getting refunds for incorrect or missing items

User reviews

Completely overpriced and useless app now. I was charged for a monthly membership even though it said I could try it for free, and I didn't end up using it due to extremely high fees, taxes, and a giant product markup on everything before fees even hit. No reason to have a membership, you still get hit with heavy fees and the "10%" off only compensates for half of the market price markups they have. It doesn't pay for the hidden fees either. Terrible service, don't recommend.

Clayton Clark, 2024-12-02

I'm a huge consumer of deliver it to your home applications and you gotta give it to Postmates for being really awesome... when it started. Since then, it's been a steady decline of poor communication and delivery management. in the past 2 months, I have received multiple orders that were more than 1.5 hours beyond the initial given time. The app also no longer communicates where the delivery driver is. As a delivery app in a competitive landscape, no one has time to expect 1.5 hour delays.

yin song, 2024-11-13

If you want something done right, do it yourself. This and DoorDash suck. Fast food is already bad enough as if it with how they mess up your orders, and now you have 2-3 middlemen to mess that up even more. I hate ordering and only getting refunded for my "missing" items. What about all the other fees you also wanted to charge me for? I'm paying for the delivery that you guys can't even get right.