Xfinity Mobile Care

Helps keep your device secure and running smoothly.

Total ratings

4.43 (Rating count: 460)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easy to use
  • Great app features
  • Helpful customer support
  • No dropped calls reported
  • Good options provided by Xfinity
Cons
  • Issues with filing claims
  • Problems with app functionality
  • Lack of detailed options and features
  • Poor customer service experiences
  • Issues related to billing and charges
Most mentioned
  • Ease of use
  • Customer support
  • App functionality problems
  • Billing issues
  • Filing claims
See reviews for Xfinity Mobile Care on Google Play Store
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User reviews

Recent rating average: 3.90
All time rating average: 4.43
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Rating filters

5 star
57% (16)
4 star
7% (2)
3 star
7% (2)
2 star
4% (1)
1 star
25% (7)
Date Author Rating Comment
2024-12-12
Kenneth Barnette
Professional nice work
2024-12-03
Stella Tahod
Thank you So Much Very helpful to me
2024-12-03
Tamar Kavich
easy to use. waiting on repair. Will update then.
2024-11-28
X X
I've in 61 years on this planet never been treated so poorly trying to file a claim for a damaged device
2024-11-25
BOBBY L “BOO” DAVIS Jr
Bro I am going through a lot of things and then some of my life most important the company wants to play games with me and I have lost my daughter because of the games people who I have trusted with my money and private stuff play.
2024-11-24
Mylinda's Quilts
So far my experience with Xfinity has been amazing. Especially at the Lynnwood store.
2024-11-23
Robert Irwin
Awesome, cover was stolen, replaced another right away. Great cover area, in two years, NO DROPPED CALLS🤑
2024-11-22
Barbara Hargrove
I keep getting noticed that my phone is exposed and I'm sending out emails without me doing that
2024-11-18
Kenneth A. Block jr. - Meier
So far, So good!😉
2024-11-17
Nathan Germelman
Nothing special. I guess it helps. You have to end up going to website anyway to file a claim, so app seems silly. More for branding for them than useful for us.
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