Helps keep your device secure and running smoothly.
Total ratings
4.43
(Rating count:
460)
Review summary
Pros
- Easy to use
- Great app features
- Helpful customer support
- No dropped calls reported
- Good options provided by Xfinity
Cons
- Issues with filing claims
- Problems with app functionality
- Lack of detailed options and features
- Poor customer service experiences
- Issues related to billing and charges
Most mentioned
- Ease of use
- Customer support
- App functionality problems
- Billing issues
- Filing claims
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User reviews
Recent rating average:
3.90
All time rating average:
4.43
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-12 | Kenneth Barnette | Professional nice work | |
2024-12-03 | Stella Tahod | Thank you So Much Very helpful to me | |
2024-12-03 | Tamar Kavich | easy to use. waiting on repair. Will update then. | |
2024-11-28 | X X | I've in 61 years on this planet never been treated so poorly trying to file a claim for a damaged device | |
2024-11-25 | BOBBY L “BOO” DAVIS Jr | Bro I am going through a lot of things and then some of my life most important the company wants to play games with me and I have lost my daughter because of the games people who I have trusted with my money and private stuff play. | |
2024-11-24 | Mylinda's Quilts | So far my experience with Xfinity has been amazing. Especially at the Lynnwood store. | |
2024-11-23 | Robert Irwin | Awesome, cover was stolen, replaced another right away. Great cover area, in two years, NO DROPPED CALLS🤑 | |
2024-11-22 | Barbara Hargrove | I keep getting noticed that my phone is exposed and I'm sending out emails without me doing that | |
2024-11-18 | Kenneth A. Block jr. - Meier | So far, So good!😉 | |
2024-11-17 | Nathan Germelman | Nothing special. I guess it helps. You have to end up going to website anyway to file a claim, so app seems silly. More for branding for them than useful for us. |
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