Pocket Geek Home

Outsmart your smart home℠ with unlimited, U.S.-based tech support.

Pocket Geek Home: Smart Home Tech Support

"Pocket Geek Home" is an Android app that provides 24/7 U.S.-based tech support for all your smart devices. It allows users to manage their plans, connect with experts for troubleshooting, and access exclusive tech service offers. With features like screen sharing for remote assistance and inventory management for smart tech, this app ensures your connected home operates seamlessly. Brought to you by Assurant, it keeps you connected, protected, and supported.

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App stats

By: Assurant, Inc.

Users: 15,068

174

Rating: 4.23

(157)

0.02

Version: 3.418.0 (Last updated: 2024-09-11)

Creation date: 2020-03-24

Email: su*****@pocketgeek.com

URLs: Website ,Privacy policy

Permissions

Device & app history: read your Web bookmarks and history

Identity: find accounts on the device

Contacts:

find accounts on the device
read your contacts
modify your contacts

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

download files without notification
update component usage statistics
receive data from Internet
view network connections
read battery statistics
pair with Bluetooth devices
access Bluetooth settings
connect and disconnect from Wi-Fi
delete all app cache data
measure app storage space
full network access
read sync settings
run at startup
reorder running apps
draw over other apps
control vibration
prevent device from sleeping
modify system settings

Ranking

# 425,795 ▲ 1,273

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

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App summary

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No matter how many smart devices you have in your home or what brand they are, Pocket Geek® Home gives you the support, protection, and services you need to keep them all running smoothly.

The Pocket Geek® Home app lets you manage your plan and view your benefits. And it gives eligible customers access to live tech support, claims filing, and additional services.

Register in the app with your phone number to enable services and verify your eligibility. With Pocket Geek® Home, you’ll be able to*:

• Connect instantly with our U.S.-based tech pros via call or chat for support of all your connected devices such as smartphones, printers, routers, game consoles, smart TVs, and thermostats.
• Share your smartphone screen or camera with a support analyst to help diagnose smart device issues.
• Use the Manage My Account feature to create an inventory of your smart tech, add household family members, and get access to special offers on tech services.
• View your benefits and deductible information and start a claim if needed.
• Get special offers on select tech services through our partners.
• Choose from in-store or in-home services to improve your connected life.

*Any features you’re not entitled to will be disabled.

Pocket Geek® Home is brought to you by Assurant®, a Fortune 500 company that keeps more than 300 million people around the world connected, protected, and supported.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Helpful and easy to understand
Tech support is very good and responsive
Fast and reliable service

Cons

App crashes when updating credit card information
Difficulty in canceling the subscription
Some users experienced freezing issues in the app

Most mentioned

Tech support is helpful
App crashes or freezes
Difficulties with managing account settings

User reviews

Won't allow me to create an account... my tmobile plan say this service is included

Brett Rodrigue (Foure), 2024-12-11

I am having the hardest time trying to cancel this

Gem 1642, 2024-09-09

brightspeed (dumbslow) made me pay for this app. which i thought well ok might come in handy for info. not sure i can trust a "tech" app that as soon as i enter info to start acct. the very next screen that comes up. freezes with not next or cancel button, no wait a moment flag, just frozen. had to forcestop. we will see how it goes for a few days & then - "kick rocks, nimrod" not wanted or needed by me.