IamResponding (IaR)
Companion app for the IamResponding.com system.
Total ratings
3.84
(Rating count:
2,365)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Tech support is responsive and helpful in resolving issues.
- The app has useful features for communication and incident management.
- Real-time mapping feature is a plus for tracking responses.
Cons
- Notifications are unreliable, often delayed or not received at all.
- The app frequently crashes, especially after updates.
- Customization options for notifications are limited and not functioning properly.
Most mentioned
- Issues with app reliability and notifications.
- Problems after updates causing crashes or loading issues.
- Positive experiences with tech support resolving problems.
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User reviews
Recent rating average:
3.00
All time rating average:
3.84
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-05 |  | | This app has serious reliability issues and is most certainly not user friendly. Our dispatch uses this for search and rescue calls and frequently only the members listening to their radios ever respond because we never get notifications or hear the call out through IAR. If it worked the way it's supposed to it would be a good system. But it doesn't and seems to be getting worse as time goes by. |
| 2024-03-27 |  | | No longer works on my phone. It just spins when I open the app. I have cleared cache and restarted phone withno success. The app at one time was useful. Update. Was able to get it to work by installing the app and then reinstalling it. Works for awhile. Have Uninstaller it 3 times so far. Have not received audio in 5 days. Other members of the department report similar issues. Not a reliable app. |
| 2024-03-17 |  | | Worked well for a while, decent features for our department. I gave 4 stars originally, but really should've been 5 stars after getting used to it. *BUT* now it continually crashes whenever I try to open it up fully. Unable to send/receive any interdepartment communication as well. This is widespread over all in our department that updated to the latest version. Need fixed asap, we shouldn't be paying for an unusable app. Restoring to 4🌟 for now, working again. |
| 2023-07-09 |  | | When trying to customize CAD and messaging notification sounds it doesn't list the IAR tones as options, only my Galaxy tones. Out of curiosity I went into my text messaging and tried to customize a notification tone for a random person's text messages and the IAR tones are an option there. Why are they not showing up as options on my IAR app tone settings? Galaxy 21 Ultra. Thank you |
| 2022-12-29 |  | | Update: Thank you for fixing the lack of pop up notifications! Since the update there No pop up notifications for Audio Alerts. I only received a audible alert and no notification in the notification bar. This feature was very helpful because if I miss the sound I could still see a notification in my notifications bar . Please fix this. The notification only works in CAD. |
| 2022-10-10 |  | | One of the big draws for us was the built in chat feature. A regular group text is limited to 20 people and you can't add or remove. If a new person joins or someone leaves then you have to start all over again. The chat feature solves all that. We can have multiple groups that are adjustable. We tend to have some fun....but gifs/memes arent supported. Attention IAR: Your competitor read your reviews to try and get ahead of you. Oh, the back button is mostly useless. Who's idea was that? |
| 2022-07-26 |  | | After the latest Android update on my phone, I can't get IAR to load. It just sits there loading. Our department uses this app for all our communication, as it was intended but I can't get it to load now. After leaving the review the Tech Support team reached out to me within 24 hrs. Steve walked me through a few things. After that, we discovered the firewall on our home WiFi is the issue. I'll just shut off the WiFi on my phone when I need to use IAR. Thank you Steve for your help! |
| 2022-05-17 |  | | Mapping fearure is nice to see others responding in real-time. However, could really use a feature for turn-by-turn directions to a new call/incident if even to link to a separate app that supports it(i.e. Google Maps, Waze, etc...) [UPDATED] Found turn-by-turn option in previously obscured button due to my resolution/screen-size. Thanks for the insight and help. |
| 2022-03-15 |  | | Too difficult to mute and unmute notifications. Most other apps allow you to silence notifications through their phone. Not only that, the notifications go off in multiples. So at 3am on my day off or when I'm trying to catch what little sleep I'm going to be getting, I get woken up by this obnoxious thing and have to go through the apps settings and check off 4 different options to turn off notifications. Clearly this app wasn't designed by a first responder. And the response proved me right. |
| 2021-07-21 |  | | IaR was near flawless before this update. Agree that is now a pita when trying use IaR to let dispatch and team know you are responding. It does not pop up with needed data. Text messages are hit and miss. As previously noted cannot set to dedicated ring tone seperate from general phone calls. Not seeing any recent calls under CAD Have to go to audio which is virtual worthless for getting run data Appears that took a working system and broke it. |
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