Palace Resorts

The Palace Resorts APP will lead you into an elevated experience of service.

Palace Resorts - Luxury All-Inclusive App

"Palace Resorts" is a mobile application designed to enhance your stay at luxury resorts in Mexico and Jamaica. It allows you to easily access all services, including room service, spa reservations, and restaurant bookings. With features like daily activity schedules, personalized agendas, and property maps, you can plan your perfect vacation with just a few taps on your phone. Download now for an elevated experience of comfort and service at Palace Resorts.

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App stats

By: Palace Resorts SA de CV

Users: 291,057

1.45K

Rating: 2.78

(2,423)

0.03

Version: 2.2.56-palace (Last updated: 2024-12-12)

Creation date: 2018-12-14

Email: ap*****@palaceresorts.com

URLs: Website ,Privacy policy

Permissions

Calendar: read calendar events plus confidential information, add or modify calendar events and send email to guests without owners' knowledge

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: read phone status and identity

Photos/Media/Files: read the contents of your USB storage

Storage: read the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Device ID & call information: read phone status and identity

Other:

receive data from Internet
Google mail
view network connections
pair with Bluetooth devices
access Bluetooth settings
control flashlight
full network access
change your audio settings
control Near Field Communication
read sync settings
run at startup
use accounts on the device
control vibration
prevent device from sleeping
read Google service configuration

Ranking

# 116,232 ▲ 69

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App summary

Analyze keywords

With ten resorts overlooking the crystal clear waters of the Caribbean Sea, Palace Resorts sets the standard in the five-star category and the all-inclusive luxury accommodations in Mexico and Jamaica.

The enhanced Palace Resorts mobile application will lead you into an elevated experience of comfort & service. All the information you need for an unforgettable vacation will be available at your fingertips. You will be able to request room service with the touch of a button. Schedule all your activities, book your spa services or reserve a table at world-class restaurants.

Download now and enjoy a new Palace Resorts experience.

Features:

* See schedule of daily activities and nightly shows at your hotel.

* Organize all your activities with your very own agenda.

* Pre Check-in.

* Request room service.

* Reserve your spa services or a table at the restaurants.

* View property maps.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Provides useful information about amenities, restaurants, and daily activities.
Allows room service ordering without calling.
The interactive map helps navigate the resort.

Cons

App is slow and often crashes.
Not user-friendly and has confusing features.
Limited functionality for making reservations and tracking them.

Most mentioned

Loading and performance issues.
Inconsistent user experience.
Difficulties with reservation management.

User reviews

With the new functions, it not only makes things convenient, but my wife can use it. Priceless. get your concierge second you get hotel. state your wants and or needs and they will be handled proper. stop looking at your phone and experience the real. there's always someone on deck to help with whatever you needs.

dan long, 2024-12-10

The app has come a long way in three years since we last used it. It was very user friendly. Some things was hard to find, but easy to figure out simply by asking where is it. Would have given 5 star except for 2 things. Laundry is not on the app and the 48 hr dinning delay is very inconvenient. There has to be a better way to get the dining update to the app quicker.

Dana Anderson, 2024-05-03

What utter garbage. Slow as all molasses. Takes forever to load any screen. The data capture doesn't work. I tried 5 times to scan my passport for pre check in, and I could not. Every time it wanted to.scan my signature, it said it couldn't find my name. That's because it's just my signature. There is no way to book airport transportation on this app. And its just so slow to.load every screen. It'll be just as bad, I am.sure, when we are there to order room service and anything else.