PagerDuty

PagerDuty is the leading digital operations management platform for businesses.

Total ratings

4.51 (Rating count: 4,187)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Allows for acknowledging and reading alerts quickly.
  • Functional integration with SMS and Slack.
  • Can provide notifications for incidents.
Cons
  • High background battery consumption.
  • Poor user interface with confusing navigation.
  • Issues with notifications, especially under specific Android settings.
  • Refusal to work on rooted or unlocked devices.
  • Unresolved issues with alert sounds and notifications.
Most mentioned
  • Problems with UI and navigation difficulty.
  • Battery and resource consumption issues.
  • Notification issues and settings not syncing.
  • Application not functioning on certain devices or Android versions.
See reviews for PagerDuty on Google Play Store
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User reviews

Recent rating average: 1.60
All time rating average: 4.51
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Rating filters

5 star
4% (1)
4 star
8% (2)
3 star
13% (3)
2 star
25% (6)
1 star
50% (12)
Date Author Rating Comment
2024-12-02
Ron Franks
2000x better than Ops genie. better app, better apis, better integrations, just overall better user experience.
2024-11-04
Grant Hammond
It's what I consider to be a necessary evil of late. Background battery consumption is atrocious - 21% (since last charge) with 1m screen on time. By comparison, a 46m Google meeting used 3%. Sadly this app needs to be 'unrestricted' in order to receive notifications so having it as 'optimised' defeats the purpose and hides the problem. Useful to ack/read alerts and quickly check if I'm on call. Otherwise only marginally better than SMS for my use case. Used to be fine and I would score 4 stars.
2024-10-10
Samantha Billington
Update: I thought it was bad, but this app continues to get worse. Constant updates move functionality making it even more difficult to navigate, even to the point where acknowledging an incident is hard. The app now tries to fit too much information in a limited space. The text has shrunk to an unreadable size, and actual useful data is multiple clicks deep in triage. Bad, bad UI. When you have a page for a critical service, trying to navigate a horrible UI is not what one needs to be doing.
2024-09-28
Michael Gane (Ganey)
not working on android 14 pixel 9 pro. does not override volume, regardless of settings. have tried reinstalling no luck
2024-08-21
Syrus Greycloak
Only had it installed for a couple days, but in Android 14, it doesn't work with Modes in that it doesn't show up as an app to choose in the list to bypass Do not Disturb. I have work and sleep modes that mute notifications for almost everything, and I need to add this app as a bypass, but it does not appear in the list to choose.
2024-08-05
Caleb Hoyt
app badgers you to respond "right now", very sub optimal while driving. phone system is halfway through it's essage by the time you drag the phone to your ear while in bed. there needs to be a more chill setting in the notifications
2024-07-21
Mrigank Singh
This is consuming a lot of resources and battery even in the background. My phone also heats up even when i am not using it. Android 14 on s23
2024-07-09
Nate A.
I'm not sure what the point of this app is if you guys can't figure out how to make it acknowledge a page when I click that button. I have to use the SMS or Slack integration instead every time.
2024-07-03
Natalia Laskowska
I don't understand why rooted devices are blocked if we can interact with alarms over 2g calls anyway. At least it runs properly on GrapheneOS, had to disable security hardenings though, as PD uses ptrace :/
2024-07-03
Aaron Longfield
I can't even use this on my on call device now because PD decided to refuse to work on unlocked devices for zero acceptable reasons in this latest version. Some vague excuse about "security" buried in the release notes. Great way to upset a technical user base.
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