PagerDuty

PagerDuty is the leading digital operations management platform for businesses.

PagerDuty - Digital Operations Management

"PagerDuty" is the leading digital operations management platform that empowers teams to handle incidents efficiently through its Android app. With features like push notifications, incident management, on-call scheduling, and the ability to execute custom actions, it allows users to respond quickly and effectively. Designed for developers, IT operations, and business leaders, PagerDuty helps over 9,000 global customers enhance agility, visibility, and satisfaction, ultimately protecting brand reputation.

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App stats

By: PagerDuty, Inc.

Users: 553,559

1.69K

Rating: 4.51

(4,187)

5 new ratings

Version: 7.97.1 (Last updated: 2024-12-12)

Creation date: 2013-03-26

Email: su*****@pagerduty.com

URLs: Website ,Privacy policy

Permissions

Contacts: read your contacts, modify your contacts

Wi-Fi connection information: view Wi-Fi connections

Other:

receive data from Internet
view network connections
send sticky broadcast
full network access
run at startup
control vibration
prevent device from sleeping

Ranking

# 83,247 ▼ 35

Other platforms

PagerDuty Notifier (v0.23)

4.09

(11) 2,000

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App summary

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PagerDuty turns any signal into insight and action to improve agility and visibility across organizations. Through its SaaS-based platform, PagerDuty arms developers, IT operations, support, security, and business leaders to prevent and resolve incidents for exceptional customer experiences. As revenue and brand reputation depends on customer satisfaction, more than 9,000 small, mid-size and enterprise global customers such as Comcast, Lululemon, Slack, IBM and Panasonic use and trust PagerDuty to maximize their time and increase their business response and efficiency.

PagerDuty for Android enables the following:

FLEXIBILITY OF NOTIFICATIONS
Receive unlimited push notification alerts and set custom sounds for alerts.

TAKE ACTION FAST
Easily access and respond to open incidents (acknowledge, resolve, or reassign).
You can also create new incidents directly from the mobile app.

THE INCIDENT DETAILS YOU NEED
View incident details, grouped alerts, and resolution timelines at a glance.

MANAGE ON-CALL SCHEDULES
View your on-call shifts and team schedules. Book overrides for yourself or your teammates.

RECRUIT THE RIGHT PEOPLE
View user directory for user on-call schedules and contact information.
Easily loop in responders for additional help with a single tap.

REMEDIATE FROM MOBILE
Execute custom actions (like restarting servers, running diagnostics, etc.) on incidents.

*A PagerDuty user account is required to use this application.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Allows for acknowledging and reading alerts quickly.
Functional integration with SMS and Slack.
Can provide notifications for incidents.

Cons

High background battery consumption.
Poor user interface with confusing navigation.
Issues with notifications, especially under specific Android settings.
Refusal to work on rooted or unlocked devices.
Unresolved issues with alert sounds and notifications.

Most mentioned

Problems with UI and navigation difficulty.
Battery and resource consumption issues.
Notification issues and settings not syncing.
Application not functioning on certain devices or Android versions.

User reviews

2000x better than Ops genie. better app, better apis, better integrations, just overall better user experience.

Ron Franks, 2024-12-02

It's what I consider to be a necessary evil of late. Background battery consumption is atrocious - 21% (since last charge) with 1m screen on time. By comparison, a 46m Google meeting used 3%. Sadly this app needs to be 'unrestricted' in order to receive notifications so having it as 'optimised' defeats the purpose and hides the problem. Useful to ack/read alerts and quickly check if I'm on call. Otherwise only marginally better than SMS for my use case. Used to be fine and I would score 4 stars.

Grant Hammond, 2024-11-04

Update: I thought it was bad, but this app continues to get worse. Constant updates move functionality making it even more difficult to navigate, even to the point where acknowledging an incident is hard. The app now tries to fit too much information in a limited space. The text has shrunk to an unreadable size, and actual useful data is multiple clicks deep in triage. Bad, bad UI. When you have a page for a critical service, trying to navigate a horrible UI is not what one needs to be doing.