Snap Send Solve

Report issues to your local council or authority in Australia and New Zealand

Snap Send Solve - Report Local Issues Easily

"Snap Send Solve" is an Android app that simplifies reporting community issues in Australia and New Zealand. You can easily submit reports for problems like dumped rubbish and graffiti, which are sent directly to the responsible authority. With features that ensure fast and accurate reporting, the app empowers users to take an active role in improving their neighborhoods and building cleaner, safer communities.
Install from Google Play Store

App stats

Version: 13.16.0.1236 (Last updated: 2024-12-19)
Creation date: 2017-06-20
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • run at startup
  • control vibration
  • prevent device from sleeping
  • Google Play license check
  • read Google service configuration

Ranking

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Snap It Button (v1.2.4)
2.25 (32) 20,000
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App summary

The easy way to report local issues.

We’re on a mission to build cleaner, safer and smarter communities.

Snap Send Solve makes reporting community issues in Australia and New Zealand simple.

Your reports are instantly sent to the responsible authority with the necessary details for a speedy Solve. No need to know who to contact, then wait on the phone or write long emails.

Snap Send Solve has empowered Snappers to lodge millions of on-the-spot reports. From dumped rubbish to graffiti, abandoned trolleys to water leaks Snappers are helping make their communities a better place to live. Use Snap Send Solve and become a Local Legend today!

We’re working hard to make Snap Send Solve the best community reporting experience. We think you’ll love it because:

IT'S FAST, ACCURATE AND ACCESSIBLE

Use your phone to send your report on the spot — no googling complicated webforms or waiting on hold to speak to customer service. Whether you’re walking on a city footpath or a bush track, Snap Send Solve is available everywhere in Australia and New Zealand.

THERE'S NO GUESSWORK

Snap Send Solve automatically directs your report to the responsible authority based on your chosen location and incident type. You can Snap and Send without spending time figuring out who’s responsible for the Solve.

YOU'LL BE A COMMUNITY CHAMPION

Join the hundreds of thousands of Local Legends who are improving their local areas with just a few taps. Play an active role in building your area’s liveability and help create cleaner, safer and smarter communities.

Have questions or feedback? Get in touch at [email protected].

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easy to use for reporting various local issues.
  • Helps in getting timely resolutions from relevant authorities.
  • Provides a platform for community engagement and reporting.
  • Offers a simple process of taking a photo and submitting a report.
Cons
  • Limited communication about the status of reported issues.
  • Lack of ability to edit or update submitted reports.
  • Technical issues with the app's functionality, like login problems and crashes.
  • Photo attachment process is cumbersome and lacks multi-select options.
  • Geolocation and category assignment issues leading to misdirected reports.
Most mentioned
  • Need for better communication from authorities regarding resolutions.
  • Desire for more functionalities to edit and manage reports post-submission.
  • Repeated technical issues affecting the app's usability.
  • Overall, the app is praised for its innovative approach to community reporting.
User reviews
Very effective app to get problems solved around you and your community. The app contacts the relevant department when you report a problem. be it a potential hole on the road, signage broken, illegal parking, supermarket trolley left on the road side etc. Five stars for the person who invented it.👏
by Lloyd D'Souza, 2024-12-23

This is pretty good, a great idea to get things happening. Would be 5 star, but loses one as it needs ability to make edits/updates to your posts. I've been using for 3 weeks and have 9 solves to my credit so far.
by Rodzilla El Bluto, 2024-12-20

This app is fantastic! Everyone has a voice and a means of using it to the best advantage to improve our facilities / community / environment. It is (only a little) disappointing that the only time I hear from a solver is when they have a question - never to confirm the job is done. I would dearly like the ability to edit items I've created to add / update / clarify text and/or locations / images. Thank you for creating this innovative service!
by Noel Furball, 2024-12-16
View all user reviews

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