Oticon Companion

Control your hearing aids discreetly with the touch of a finger

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Oticon Companion: Hearing Aid Control App

"Oticon Companion" is an innovative app that enables users to control their hearing aids directly from their mobile devices. It offers features such as volume adjustment, program switching, battery level checks, and the ability to stream audio, ensuring a tailored hearing experience. With additional functionalities like SpeechBooster and HearingFitness, this app is designed to enhance your listening experience and help you stay connected with your hearing health professional.

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App stats

By: Oticon A/S

Users: 888,500

12.19K

Rating: 2.81

(3,738)

0.19

Version: 1.4.0 (Last updated: 2024-09-27)

Creation date: 2023-01-17

Email: co*****@oticon.com

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Device ID & call information: read phone status and identity

Other:

update component usage statistics
view network connections
read battery statistics
pair with Bluetooth devices
access Bluetooth settings
full network access
change your audio settings
run at startup
control vibration
prevent device from sleeping

Ranking

# 63,923 ▲ 382

Other platforms

Wintro Companion (v0.1.8)

5.00

(1) 27

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App summary

Analyze keywords

This app lets you control your hearing aids from your mobile device. Just a note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust the sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services to always be turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Ability to adjust volume and settings of hearing aids using the app
Good customer support response when needed
Convenient for fine-tuning hearing aids to different environments

Cons

Frequent disconnections between the app and hearing aids
Difficulty in reconnecting after disconnection
Limited functionality compared to the previous app version
Issues with syncing and maintaining connection, especially during calls and streaming
Negative impact on user experience, with many considering it 'worthless'

Most mentioned

App frequently disconnects from hearing aids
Need for manual reconnection after disconnections
Problems with maintaining functionality across different devices
Overall disappointment with app performance compared to previous versions

User reviews

Latest version seems to be a lot quieter than previous versions when it's connected to my the phone's speakers. I can barely hear people talking to me over the phone, even at the highest volume level (4) in the app. Edit (12/16/24): OK, so the problem was solved by replacing the ProWax filters in my MiniRite hearing aid and my CROS PX transmitter. Being new to hearing aids, I was not familiar with their proper maintenance. Things are back to normal. Apologies for the earlier low review.

Jeff Howe, 2024-12-16

One or both devices disconnect from my Pixel 8 Pro multiple times a day. So very frustrating. I get a phone call and can't hear anything due to my devices being disconnected. All other Bluetooth devices stay connected to my phone just fine. If it wasn't for the $6000 investment, I would trash the devices. My old Widex ones always stayed connected with no issues

Jim Sargent, 2024-12-13

Terrible since update to Companion app I have the opn1 miniRITE aids for several years..no problems. since the update to the new version..my hearing aids disconnect from my phone several times a day..for no apparent reason.either i have to try to re-pair them, restart my phone or toggle bluetooth and re-pair. NO PROBLEMS BEFORE THIS UPDATE!!