My Orange Romania

Manage your services from a single mobile application: My Orange.

My Orange Romania - Manage Your Services Easily

"My Orange Romania" is a mobile application for Orange customers, enabling them to manage services, view bills, modify subscriptions, and access benefits easily. The app includes features for bill payment, service activation, and tracking rewards, ensuring a seamless user experience for managing both mobile and fixed-line services with Orange Romania. Feedback is encouraged to continuously enhance app performance.

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App stats

By: Orange Romania

Users: 5,200,380

26.34K

Rating: 4.16

(244,884)

0.03

Version: 10.4.61 (Last updated: 2024-12-13)

Creation date: 2017-04-25

Size: 40.81M

Email: ap*****@orange.com

URLs: Website ,Privacy policy

Permissions

Identity: find accounts on the device

Contacts: find accounts on the device, read your contacts

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

receive data from Internet
view network connections
pair with Bluetooth devices
access Bluetooth settings
change network connectivity
connect and disconnect from Wi-Fi
full network access
run at startup
control vibration
prevent device from sleeping
read Google service configuration

Ranking

# 20,035 ▲ 35

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App summary

Analyze keywords

The My Orange application is dedicated to Orange customers and customers of fixed and fixed-mobile services of OROC (Orange Romania Communications).

All the details you need related to consumption, bill, subscriptions and extra options are now in one mobile application.

The My Orange app allows you to:
• view the available benefits and options available in your account
• manage your active services in your account
• modify your subscription or options
• find out the PUK code, activate services for your mobile voice SIM card (ex: roaming, international calls, voicemail)
• view and pay your bill, plus your bill history
• pay a friend's bill
• activate the electronic invoice
• to confirm and postpone the payment of the invoice
• top up an Orange PrePay number quickly and schedule automatic monthly top ups
• check how many Thank You points you have accumulated and their value online
• get in touch with us quickly

What you need to know:
• to use the application you need an internet connection through the mobile network or Wi-Fi
• the application does not provide information about Corporate subscriptions
• you can allow the application to collect network data in order to improve the performance of the Orange network and to use your location to find the nearest Orange store. The collected data will be processed anonymously.

Tell us how you like the experience of using the My Orange app.
We are constantly working on improving My Orange. Any feedback from you is welcome and helps us provide you with the best possible user experience.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Allows for bill payments
Recharging prepaid cards is easy
Some recent improvements noted

Cons

Frequent login issues and forgotten credentials
App performance is slow and buggy
Customer service responses are lacking
Lack of English language support
Inconsistent updating of contract and payment information

Most mentioned

App is unreliable and often does not work
Users experience frequent crashes and loading issues
Direct debit payments do not function properly
Poor user experience and navigation within the app
Issues with accessing and managing account information

User reviews

Very bad experience with customer support and contracting team and as a result i am without internet and tv for more than 7 days and probably for the upcoming holiday's.

Calin Ciomag, 2024-12-22

worse payment method ever. they ask for all possible personal data and they require odd details regarding the bank card to allow payment. I'm using a Google wallet so I do not have to provide random companies with my full details.