Ooma Office Business Phone App

Business phone in your pocket. Call, text, and more from anywhere.

Ooma Office Business Phone App

App stats

By: Ooma
Version: 7.0.5 (Last updated: 2024-10-27)
Creation date: 2016-06-09
Permissions
Contacts: read your contacts, modify your contacts
Phone:
  • directly call phone numbers
  • read phone status and identity
  • make/receive SIP calls
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • send sticky broadcast
  • full network access
  • change your audio settings
  • run at startup
  • control vibration
  • prevent device from sleeping

Other platforms

Not available on Chrome
Not available on Firefox
Not available on Edge
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App summary

Stay connected on the go with the Ooma Office business mobile app. Whether you’re at home, at work or somewhere else, you’ll be able to access the #1 rated business phone service right from your smartphone. Starting at just $19.95/user/month.

Keep collaborating.
Co-workers can easily stay connected with group messaging, group calls and extension dialing, letting you connect to colleagues whenever you need to from wherever you are.

Never miss a call.
Forget about missing important calls by routing all your important business phone calls right to the Ooma Office app.

Manage business calls better.
Easily transfer calls to your co-workers to help clients and customers get the help they need faster.

Eliminate business interruptions.
Seamlessly flip calls between your desktop phone and mobile app to keep the conversation going.

On-the-go voicemail access.
Check your voicemail from wherever you are right within the business phone app.

Easy setup.
Keep your current number or choose a new one from any available area code. Toll-free numbers are also available.

Current customer? Log in to access your advanced features.
Just log in with your phone number, extension and password to get started.

***** IMPORTANT NOTICES - PLEASE READ *****

The Ooma Office for business mobile app works with Android devices running 8.0 and higher.

Be aware that some mobile network operators prohibit or restrict the use of VoIP (Voice over Internet Protocol) over their network. They may prohibit the use of VoIP over their network or impose additional fees and/or charges when using VoIP over their network. By using Ooma Office over 3G/4G/LTE, you agree to familiarize yourself with and abide by any restrictions your cellular carrier imposes and agree that Ooma will not be held liable for any charges, fees or liability imposed by your carrier for using Ooma Office over their 3G/4G/LTE network.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Ability to change voicemail greeting remotely
  • Calls are recorded
  • Multi-platform support (internet, laptop, cell phones)
  • Virtual receptionist feature
Cons
  • Frequent call drops
  • Delayed notifications and call processing
  • Poor audio quality and volume issues
  • Connectivity problems with Bluetooth and other devices
  • Lack of text messaging capabilities and issues with call logs
Most mentioned
  • Calls not coming through or going to voicemail too quickly
  • App glitches and instability
  • Poor customer service experiences
  • Sound quality issues
  • Problems with app requiring frequent log-ins
User reviews
This app works OK, but it has its share of annoying things about it. For example, when the app is running in the background, if I step into my car, when the Bluetooth connects to said car, it will cause the car to think I'm in a phone call via the app when I'm not. This happens 100% of the time in two different cars. My only recourse is to manually press the 'End call' button and force close the app every time. Another annoyance it in how it handles voicemail playback. It doesn't work well.
by Vinny A, 2024-11-08

The app is pretty much useless as a phone but I use it to alert me of calls and voicemail, and then go answer them or return the call on the actual in office Ooma phone. Calls get dropped when I answer. Can't hear voicemail (the volume is incredibly low and won't get louder). The transcription of any VM gives me a hint at what the caller is saying but it's a joke as well. The only actual useful feature is I can change my voicemail greeting from home with this app if need be.
by Caitlin M, 2024-10-15

App is absolutely terrible. I have reached out to ooma several times and if I get a reply they just say to delete the app and redownload it. Calls are dropped when I hit accept. Sometimes I am in the middle of a call and connection is lost. Sometimes I can listen to voicemails on the app and sometimes I cannot. Half of the calls don't even come through the app until I get a missed call notification. Very very glitchy and not a good look when I have to call customers back all the time.
by Sophia Berg, 2024-05-28
View all user reviews

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