UpKeep Maintenance Management
Work Order & Task Manager for Facility, Asset & Property Management Teams, CMMS
Total ratings
3.88
(Rating count:
838)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easily manages work orders and inventory
- User-friendly for certain tasks
- Good support team and customer service
- Customizable features for tracking tasks and items
- Helps improve efficiency in teams
Cons
- Extremely buggy and crashes frequently
- Not user friendly or intuitive
- Long loading times and issues with basic functions like uploading photos
- Problems with filtering and searching for work orders
- Glitches have not been resolved despite feedback
Most mentioned
- Bugs and crashes
- User interface issues
- Customer support experiences
- Inefficiency in certain tasks
- Positive feedback for maintenance management
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User reviews
Recent rating average:
2.90
All time rating average:
3.88
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-09 |  | | The experience is overall good every now and then things don't like to load and then usually a week or two later and update comes out that fixes the problem there is one thing that I would like to request please for the love of God make it to where you can add multiple pictures at once if you do this 5 Stars guaranteed |
| 2024-05-29 |  | | Upkeep has made managing work orders and locating parts so much easier than when we were using spreadsheets. I love this app. I looked at other work order apps like Maintainx and they just didn't have the capabilities I needed to be able to grow with my team. |
| 2024-04-27 |  | | Unfortunately I have to use this app for my job. It's extremely buggy and almost never works when searching for work orders. I can't filter results or directly search for work orders as it just freezes up every single time and has been doing this for the past 6 months. Sad part is the app worked extremely well 6 months or so ago, now it's absolutely garbage and I'm working on finding something else for my team to use as upkeep is completely unusable for me now. I waste several hours a day on thi |
| 2023-05-24 |  | | Clunky and not user friendly. Needs an option to upload multiple photos from gallery at once, instead of one at a time. Needs ability to remove photos from tasks in case of accidental upload. Applying filters can reset other filters. User interface is not well laid out or intuitive. If my company didn't use this application, i would never use it. Update: this app has gotten even worse. I want to go back to using a paper filing system, it sucks so much. |
| 2023-03-08 |  | | Barely made it past the sign up process.. After entering my info and making my password, I clicked on the "General maintenance / other" option, and was met with "Error, Please use at least Something went wrong.." and no, that's not a typo. It then sent me back to the sign up tab. Apparently it did create my acct, though I never would have known from what happened, I just went on a whim and tried signing in after the error msg and it worked. I may raise the rating if the app is good enough. |
| 2022-11-18 |  | | Not the most user friendly or quick App. I use this app daily for work reports. For me the App is so inflexible and clunky. Only uploading one photo at a time on the phone, a real time consuming effort. In locations with poor signal reports have failed to upload after saving and closing. I always take the picture separately then upload because you can't rely on it to save your pictures. So in the event of this happening I still have the evidence! I would chose I-Auditor over this everytime. 馃憥 |
| 2022-07-17 |  | | App is working well for our company. 2 things I'd like to see done tho 1- the back button doesn't automatically close the app, instead it should go back to what ever screen you were previously on 2- there should be a widget added, a short cut to the camera for quick access, and also another widget for upcoming work due today. |
| 2021-09-22 |  | | For personal use. I'd like to get the people I work with on board with this! I'd like to see what's being done so that I don't do it twice. My last job with micromanagers who don't ever believe you're doing what you said you are, this is a great app. You can see time started, paused, location. People I work with now hate this app! I like freedom too but I work better with schedul, order and knowing what needs to be done. Love it! |
| 2021-09-08 |  | | Worst maintenance app I've used in six years. Constantly crashes, "something" seems to go wrong on 1 out of every 3 attempts to open or close a work order. properties have been disappearing from my "locations". I spend more time trying to get the app to work than using the app for what it was made for. |
| 2021-01-23 |  | | This app is perfect for what I need it for. As a superintendent this app help me a lot and less PAPER orders notes. It keeps organize all my jobs. The remainder is perfect. And this is just the free to try version. Definitely I will get the one user full version. |
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